As a Professional Account Manager, trained in building strategic network ties and increasing sales revenues, I have had the opportunity to cultivate and maintain strong customer relationships. I am a results-driven professional who quickly develops new accounts and achieves high customer service satisfaction ratings. As a creative thinker committed to developing innovative programs, I consistently achieve results. I am both energetic and versatile, with progressive experience in a variety of business and service environments, with 17 years of sales and sales management experience.
Created strategies to develop and expand existing customer sales, which resulted in a 116% sales growth within one year. Managed a $6,000,000 budget in contracts. Developed Florida Power and Light's Promotional Products Program and their Promotional Products Catalog. Established new accounts through successful client development, including Fortune 500 national accounts such as Univision and Universal Orlando. Created FPL Copy Service Program. Partnered with cross-functional teams to develop strategies resulting in a $1,000,000 in savings in office supplies and printing.
Reading, traveling and listening to music.
Product Design and Development
Strategic Industry Management: establishing long range business plans; Category and Product Management; Relationship Management: leveraging interpersonal skills to establish rapport; Professionalism and Result Focused; Financial Acumen; applying broad financial understanding to ensure decisions are fiscally responsible; Negotiation and Analytical Skills: visualizing, articulating and solving both simple and complex problems; Aptitude for Technology.
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