I am looking to apply my education and valuable skills to a new career. My transferable skills will be an asset to any organization. These skills include but are not limited to: excellent critical analysis and research skills, excellent verbal and written skills, excellent computer skills, detail-oriented, excellent at multi-tasking, experienced at working under pressure, ability to learn concepts and skills quickly, superior time management and problem solving skills, hard-working, organized, independent worker with the ability to function at a high level in a wide variety of settings.
Jessica Rand State FarmMay 2015 to August 2015Account Manager Pittsburgh, PA
Responsible for generating sales and new business through daily contact with new client leads by starting new policies and handling all necessary policy documents.
This includes our products for our auto policies, home owners and rental policies, auto loans, checking account, and credit cards.
I maintained daily customer service for existing clients including handling account questions and educating clients about their policy, generating policy documents, setting appointments, accepting payments, and adjusting policy account information to accommodate required changes.
I also maintained daily contact with other State Farm agents, State Farm bank for loan processing, underwriting for policy changes, and our claims department for customer assistance.
This position also required daily contact with other insurance agencies, banks, and dealerships.
Litigation Solutions, LLCJune 2009 to May 2015Accounting Clerk Pittsburgh, PA
Responsible for the Accounts Payable functions for the inter-office departments using our Great Plains accounting system.
This includes data entry of all invoices, posting of the batch, printing the checks, and ensuring delivery to the mailroom.
I have also been solely responsible for training accounting back-up personnel on multiple occasions up to and including the training and daily oversight of a new permanent accounting clerk.
I am also responsible for our inventory of check stock, specialized envelopes, and secure MICR check printer ink.
This includes keeping track of daily inventory and replenishing these supplies as needed while ensuring we always receive the best price for these products to control cost.
I am also responsible for assisting corporate with any special projects they need help with.
This can include accounting system issues, end of month and end of year reconciliations as well as other items they require.
These duties require a strong ability to work independently, multi-task, the effective management of time and strong communication skills.
As well as being in constant contact with the various departments within the company I am also in daily contact with various vendors and clients to resolve any conflicts or make any adjusted or new payment arrangements.
Litigation Solutions, LLCMay 2007 to June 2009Subpoena Administrator/Administrative Assistant Pittsburgh, PA
Responsible for all subpoena work for my team's files; this includes their Pennsylvania, Maryland, and Washington, DC work.
When Litigation Solutions first acquired Harleysville as a client, I also did the subpoena work for this team until an administrative assistant could be secured.
I assisted in developing the subpoena procedure for Maryland and Washington, DC.
Briefly, my work entailed ordering subpoenas, printing subpoenas, issuing subpoenas (Notice of Intent to plaintiff's counsel and subsequently to providers), following with plaintiff's counsel and co-counsel for copy requests and waiver, entering objections, contact with clients, constant communication with team members, and assisting in follow-up contact with providers.
Dial America MarketingSeptember 2006 to April 2007Employment Coordinator Pittsburgh, PA
Answering multiple phone lines, directing calls and taking messages, setting appointments, delegating applicant interviews, processing new employee's and former employee's, preparing all information for training classes, maintaining files, auditing files, ordering supplies, receiving deliveries, handling classified documents, recording all information into the data base, constant contact with the home office, clients, and representatives.
Dial America MarketingApril 2006 to September 2006Customer Service Representative Pittsburgh, PA
Duties include data entry, updating customer accounts, general customer service, and.
Carlow University Office of Student LifeSeptember 2001 to March 2002Student Assistant Pittsburgh, PA
Assisted new students at orientation, prepared college information packages, and updated.
Carlow UniversitySeptember 2000 to March 2001Student Assistant Pittsburgh, PA
Provided office support, operated all office equipment, kept students informed of.
upcoming and current cultural events.
Received and directed time sensitive documents and.
reports to appropriate faculty.
University of CincinnatiMarch 2012Masters of Science: Criminal JusticeCincinnati, OHCriminal Justice
Carlow UniversityDecember 2005Bachelor of Arts: Psychology Sociology and PhilosophyPittsburgh, PAPsychology Sociology and Philosophy