Experienced Manager whose 18- year career with Fortune 500 retailers has been distinguished by accelerated advancement and goal-surpassing performance- to -plan. Successful in both startup and turnaround management role- have propelled multiple stores to achieve sales and profit margin, lowering shrink and staff turnover to all time lows. Manage retail commitment between vendors and their sales performance. Comprehensive background leading all aspects of operations (e.g., P&L, merchandising, sales, customer service, inventory, maintenance, scheduling personnel and payroll management. Core Qualifications Store Operations P & L Management Budgeting & Cost Controls Transportation and Delivery Well Organized, inquisitive problem solver who enjoys challenges and Receiving and Invoice reporting Customer Service Excellence Teambuilding/Training Supervision Inventory Management Self-motivated, posses a high degree of professional integrity
05/2012 to Current
Account ManagerBudweiser- Mockler Beverage – Baton Rouge, La
Manage a portfolio of chain accounts including(e.g, Walmart with sales of $.5M.
Sam's Wholesale, Winn Dixie, and several local independent grocery chain accounts totaling $5M in sales annually.
Establish productive , professional relationship with key personnel in assigned customer accounts.
Forecast annual territory sales for each quality product or product group.
Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
01/2007 to 02/2012
ASMLowes Inc – Gonzales, LA
Assume responsibility for store functions, activities of 160 employees and location with annual sales of $34M.
Receiving and Logistics daily functions are maintained through the day.
Forklifts, Power Equipment and Power tools are maintenance daily for working associates and customer's daily use.
Effective communication between drivers and delivery team to ensure customer needs are accomplished.
Ensure that rigorous standards for customer service, operational safety and maintenance are met on a daily basis.
Led startup and grand opening of new Home Improvement Center, Exceeded sales and profit goals by 20% and 15% respectively, from the first year of opening and in each ensuring year.
Excelled in training, developing management and hourly teams.
Developed many entry-level associates to leadership positions.
01/2004 to 01/2007
Store ManagerLeBlanc's Food Store – Gonzales, LA
Planned and organized all store activities to ensure store goals and objectives are reached and consistent with company policy.
Ensured all 100 employees are assigned to jobs, instructed in proper performance of job duties and familiarized with policies an regulations, with annual sales $25M.
Ensured compliance to food safety, sanitation and overall workplace safety standards are achieved.
06/1988 to 01/2004
Store DirectorAlbertson's Inc – Baton Rouge, LA
Advanced through promotions to become Store Director of $28M location with 120+ employees.
Provided strategic, operational and fiscal leadership and maintained national presentation/service standards in all assigned locations.
Opened and assisted in several new locations, one being first Albertsons in the New Orleans, LA market and several locations through-out the company.
Developed many entry-level associates to leadership positions and quickly became one of primary trainers of new store managers across the district.
Assigned employees to specific duties to best meet the needs of the store.
Business Management Southern University - Baton Rouge, LA
Woodlawn High School - Baton Rouge, LA
Completed 24-week management training program at Albertsons(1998) as well as
professional courses Cornell University Education.