Account Manager Resume Example AT&T

ACCOUNT MANAGER

Professional Summary

Talented Account Manager proficient in customer relations, sales and strategic planning. Demonstrated strong track record of success in highly competitive market setting. High-level sales cycle knowledge and excellent communications skills enabled achievement of challenging goals.

Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable with the ability to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Work History

AT&T- Account Manager
Huntsville, AL04/2019 - Current

Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Elevated account management by predicting potential competitive threats and outlining proactive solutions.
Developed highly profitable pipeline based on multiple sales penetration techniques.
Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
Educated clients on new Product or service and updated account information to maintain high standards of client service.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Dillard - Area Sales Manager
Auburn, AL10/2017 - 04/2019

Analyzed sales data and kept up to date with market trends.
Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment.
Built lasting relationships with clients through outstanding customer service interactions.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
Led targeted training programs to educate staff on product benefits and service capabilities.
Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
Attracted new clientele and developed customer relationships by hosting product-focused events.
Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.

Kohl's- Sales Leader
Opelika , Alabama01/2014 - 08/2017

Achieved sales metrics consistently by creating SMART goals based on available sales data.
Increased customer engagement to drive interest and boost sales opportunities.
Managed CRM system to coordinate information from all lead sources.
Provided exceptional customer service to foster client loyalty and satisfaction.
Monitored sales team performance and provided constructive feedback.
Developed multiple sales strategies to address range of project and customer types.
Reported sales data to upper management as directed.
Worked closely with other departments to understand full scope of Product or service and provide top-notch salesmanship to customers.
Negotiated contracts and sales terms with new and existing clients.

Additional Information

In love with retail and the engagement of a team and surpassing shared goals! I am beyond eager to continue and share my keys to success!

Skills

Order management
New account creation
Account verification
Cost reviewing
Networking skills
Cold calling skills
Vendor relations
Strategic Planning
Business process optimization
CRM Systems
Outbound telephone marketing
Relationship building and management
Sales expertise
Upselling

Brand Management
Team Training
Converting leads
Checking quotes
Account development
Collaborating with designers
Staff Management
Account management
Client Development
Sales analysis
Researched sales leads
Account oversight
Territory Management
Business Development

Education

Beauregard High SchoolOpelika, AL05/2015High School Diploma : Marketing

Member of National Honor Society
Awarded student of the year
Dean's List Year 2012-2015
Elected Drum major of Marching Band
Graduated with 3.7 GPA
Member of Advanced Choir

Auburn UniversityAuburn AL04/2019Marketing : Business Administration And Management

Received Scholarship in Muiscal Performance
Majored in Marketing
Minored in Bussiness Management
Continuing education in Marketing at Oakwood University in Huntsville AL

Resume Overview

Companies Worked For:

AT&T
Dillard
Kohl's

School Attended

Beauregard High School
Auburn University

Job Titles Held:

Account Manager
Area Sales Manager
Sales Leader

Degrees

High School Diploma : Marketing
Marketing : Business Administration And Management

Account Manager Resume Example

Resume Score: 80%

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