Account Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Experienced manager of three years with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Core Qualifications
  • Account Management
  • Business Development
  • Client relations
  • Quick learner
  • Multi-task management
  • Microsoft Office​

Account Manager, 05/2013 to 06/2016
Oak Street Health Inc. Waukegan, IL,
  • Managed top manufacturer & retailer accounts by helping them prepare for ECRM events.
  • Educate and prepare clients utilizing website preparatory tools, ECRM complied analytics, and industry knowledge for one-on-one meetings in a comprehensive event setting.
  • Ensured all are fully prepared for all aspects of ECRM events including: event deadlines, travel, freight, forms and meeting schedules.
  • Attended ECRM events to consult accounts, conduct interviews to gather suggestions for improvement, educate clients on the ECRM business process and sell future events.
  • Exhibited superior customer service at all times and worked with all other departments (retail team, logistics, IT, registrations, travel, data and scheduling) to ensure the customer had the best experience.
  • Collaborated with the marketing and operations teams to better understand client needs, streamline communication, reduce cancellations and increase brand loyalty.
  • On site customer service to help clients with any needs in regards to ECRM applications, scheduling and shipping needs.
Business Counselor, 08/2012 to 04/2013
East Carolina University Greenville, NC,
  • Promote continuing education to small businesses in a four county region. (Allen, Hancock, Hardin, Wyandot)
  • Teach and assist in writing business plans with one-on-one business counseling.
  • All-encompassing counseling whether it be funding, financial analysis, marketing/sales and management etc.
  • Created marketing materials for the Center and entrepreneurship workshops.
  • Formulated class schedules with professors.
  • Wrote weekly blogs on all aspects relating to small businesses for the ONU website.

Bachelor of Arts: Majors: Marketing and Management Minor: in Entrepreneurship, Expected in 2013
Ohio Northern University - Ada, Ohio
business plans, business process, account management, customer service, logistics, counseling, marketing materials, event planning, computer proficient

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Resume Strength

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Resume Overview

School Attended
  • Ohio Northern University
Job Titles Held:
  • Account Manager
  • Business Counselor
  • Bachelor of Arts