account manager b2b business development resume example with 10 years of experience

(555) 432-1000,
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Professional Summary

Experienced in both sales and management in the avation cargo field with over ten years of experience. As well a background in sales in the FinTech industry, Automotive and B2B. Excellent reputation for resolving problems, improving customer satisfaction and driving operational improvement. Maximizing business success by capitalizing on sales, minimizing costs and increasing profits.

  • Revenue generation
  • Meeting sales goals
  • Outlook and Microsoft
  • Account management
  • Interpersonal Communication
  • Customer support
  • Documentation and reporting
  • Pricing understanding
  • Client communication
  • Logging call information
Milwaukee Area Technical College Milwaukee, WI Expected in 05/2018 Associates Degree in Aviation : Airframe & Powerplant Engineer - GPA :
East Troy High School East Troy, WI Expected in 06/2013 High School Diploma : - GPA :
  • Employee of the year for Safety Recognition from Quantem out 25 employees in the department
  • Employee of the year for Over-Achiever (AKA BZ AWARD) out of 150 Employees at FEDEX EXPRESS
  • Awarded DC3/100+% Club at Freedom Financial Network.
  • Awarded Triple Crown Status through out the 2022 sales year at T-Mobile hitting all pillars of their commission structure.
  • T-Mobile Top Performer Q3 - 2022 165% Planned To Target
  • T-Mobile Top Performer Q4 - 2022 131% Planned To Target
  • T-Mobile Top Performer Q1 - 2023 133% Planned To Target
  • Quarter 2 - 2023 Status as of 06/08/2023 208% Planned To Target
Work History
Ballertv - Account Manager - B2B Business Development
Pasadena, CA, 06/2022 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Built relationships with customers and community to establish long-term business growth.
Ralph Lauren - Debt Consultant
Greenwich, CT, 11/2021 - 06/2022
  • Assess individual client situations and made targeted recommendations for products and services to resolve specific situations.
  • Display excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Overcome objections using friendly, persuasive strategies.
  • Opening new accounts and documented personal, demographic and payment information in system.
Ds Waters Of America, Inc. - Account Manager
Frankfort, IL, 04/2021 - 11/2021
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
Adient - Customer Service Agent
Riverside, MO, 04/2013 - 04/2021
  • Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
FedEx Express - Operations Manager
City, STATE, 01/2014 - 01/2021
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Devised processes to boost long-term business success and increase profit levels.

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Resume Overview

School Attended

  • Milwaukee Area Technical College
  • East Troy High School

Job Titles Held:

  • Account Manager - B2B Business Development
  • Debt Consultant
  • Account Manager
  • Customer Service Agent
  • Operations Manager


  • Associates Degree in Aviation
  • High School Diploma

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