account manager resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Objectives: Enthusiastic team player ready to contribute to team success through hard work, attention to detail, experiences in managing both customer accounts and suppliers, logistics supply chain, and new product development. Motivated to learn, grow and excel in diversified industries with different product categories.

  • Knowledge of manufacturing process and importing sourcing practices / procedures
  • Knowledge of global supplier base
  • Experience in International Business & Sourcing
  • Hands on product knowledge and experience of responsible commodity categories
  • Knowledge of financial modeling for total cost of ownership
  • Microsoft suite
  • Strong problem solving skills
  • Ability to travel on short notice
Work History
05/2017 to 03/2020
Account Manager Prudential Georgia, AL,
  • Assisted in process of setting pricing proposal to each customer by building extensive spreadsheet for Cost of Goods (COGS).
  • Prepared inventory and sales reports from company wide SAGE accounting software as major tools to prevent loss of sales due to out of stock while reducing warehousing fees.
  • Reviewed sales contracts of major retailer accounts for team with $2 million annual sales
  • Performed as team lead in reviewing of each customer's Vendor Guidelines & Requirements with team to ensure products will be in compliance from design, packaging all to logistics.
  • Coordinated with both internal and external groups during product developments.
  • Edited product specifications before passing along to overseas suppliers and manufactures.
  • Provided feedback on assessed marketing copy, art comps and final designs and compared with established specifications.
  • Managed cost review, quality, and delivery of final products.
  • Proposed and managed packaging solution to bring down the cost as a way to offset impact from ongoing high import tariff.
  • Worked with Accounting to troubleshoot invoicing issues including following up with delinquent accounts.
  • Kept company in compliance with all trade requirements.
07/2016 to 05/2017
Logistics & Trade Operations Specialist Carry Gear Solutions LLC City, STATE,
  • Applied most effective logistics process and methodologies to support business initiatives.
  • Managed Import transactions to comply with Trade Compliance guidelines while achieved the consolidation that led to cost reduction by 15%
  • Negotiated export & import freight rates with freight forwarders.
  • Approved freight bills and factory invoices.
  • Coordinated with freight forwarder and warehouse in Missouri on delivery and distribution of products upon product's arrival into US
  • Collected sale data from several sources to prepare month end report used as financial tools in budget planning for upper management team.
02/2012 to 08/2015
Inside Sales & Logistics Specialist Cascadia Resources LLC City, STATE,
  • Assisted VP of sales in putting together product offer quotation.
  • Collected data from global market research website of synthetic rubbers trading for VP of sales.
  • Located warehouses of cost efficient in strategic location for shipments of synthetic rubber to Asian and European users.
  • Coordinated logistics with overseas documentation team and shipping lines.
  • Negotiated freight rates of both all shipments.
  • Attended Trade show of international synthetic rubber symposium in Nashville to introduce company and products.
  • Followed up with new contacts from Trade show obtaining 10% additional sales meetings for VP of Sales.
  • Followed up with customers after sales to assess satisfaction and resolve any claim and/or payment issue.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Maintained and grew relationships with supplier and customer.
  • Prioritized daily workflows, including cold calls and quotations.
  • Answered customer's questions on pricing and availability.
  • Maintained up-to-date knowledge of all available products.
  • Emphasized product features based on analysis of customers' needs and data from global market research.
11/2006 to 06/2007
International Trade & Documentation Specialists Weyerhaeuser Company City, STATE,
  • Resolved daily problems, improved operations and provided exceptional client support.
  • Processed export documentations.
  • Increased customer satisfaction by resolving claims on orders, shipments and required documents.
  • Acted as in house consultant to Sales team on Export documentation requirements and acceptable payment term.
  • Coordinated with Shipping team, Customer Services team, Mills and Accounting team while working closely with both freight forwarders and shipping lines.
  • Aligned activities with corporate objectives by coordinating manufacturing , sales, logistics and customer service processes.
Expected in
MA: Language & International Trade
Eastern Michigan University - Ypsilanti, MI,
Expected in
BA: Japanese Language & Culture
Chulalongkorn University - Bangkok , Thailand,
Expected in
: Japan Studies
Nagoya University - Nagoya, Japan,
  • Dissertation: Certificate in Japanese Studies under Scholarship awarded by Japanese Government

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Resume Overview

School Attended

  • Eastern Michigan University
  • Chulalongkorn University
  • Nagoya University

Job Titles Held:

  • Account Manager
  • Logistics & Trade Operations Specialist
  • Inside Sales & Logistics Specialist
  • International Trade & Documentation Specialists


  • MA
  • BA

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