Account Manager with 20 years experience in Manufacturing, Program Management, & Quality. Skilled
at meeting tight deadlines in a fast-paced environment. Areas of emphasis include plastic injection
molding and automotive seat components. Aiming to use my proven customer service, sales and
communication skills to effectively fill the managerial role in your company. Strategic account development Formulating quotes
Skilled in MS Office Skilled multi-tasker
Customer-oriented Exceptional customer service skills
Project developmentand Budgeting and forecasting
lifecycle Knowledgeable of quality control
Natural leader standards
Results-oriented Troubleshooting and problem
Executive management support solving
03/2005 to 10/2017
Account ManagerBeach Mold & Tool － New Albany, IN
Coordinate activities of businesses or departments concerned with
production, pricing, sales, and manufacture of automotive seating tooling
Collaborated with cross-functional teams to draft project schedules and
Served as the single point of contact for project scheduling and changes.
Grew customer account from $1 million in annual sales to $35 million in
annual sales over the last 8 years.
Manage customer accounts that total over $50 million in annual sales.
Service 3 Major customers and currently launching over 10 unique
Successfully launched programs that included over 80 injection mold tools.
Quality EngineerBeach Mold & Tool － New Albany, IN
Participate in product design reviews to provide input on functional
requirements, product designs, schedules, or potential problems.
Analyzed, identified, and rectified root causes of quality problems using
both 8D and 5 Why analysis.
Assisted in developing performance measurements and setting quality
Production SupervisorBeach Mold & Tool － New Albany, IN
Supervise operations and employees in the production of plastic injection
Supervised the daily set-ups and start-ups of production equipment.
Managed 60 employees per shift.
Coordinated closely with quality control regarding products awaiting
Supervised production schedules, production quality and on time delivery.
Zenger Miller Leadership Development
Wishing Well Foundation
Totally Awesome Angels Fundraising Coordinator