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Account Manager Resume Example

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ACCOUNT MANAGER
Summary

A highly dedicated and results-driven account manager with a proven record of global and domestic achievement in account management, marketing, international trade practices, market research, new account development, client training and product awareness programs. Leverages multifaceted communications with diverse cross-functional decision makers. A forward thinking leader with a history of driving sales and delivering proven bottom-line results.


Areas of Expertise

 

  • ACCOUNT MANAGEMENT
  • SALES STRATEGY
  • EXECUTIVE PRESENTATIONS
  • CONSULTATIVE SALES
  • IMPLEMENTATIONS
  • ACCOUNT DEVELOPMENT & RETENTION
  • CUSTOMER SUPPORT (CRM)
  • BUSINESS PLANNING
  • NEGOTIATIONS & CLOSING
  • ORGANIZATIONAL DEVELOPMENT ​

Experience
Account Manager Jan 2008 to Jan 2016
 INSTITUTE OF ELECTRICAL AND ELECTRONICS ENGINEERS IEEE － Piscataway, New Jersey
  • Developed new accounts and oversaw existing accounts in North America, Asia, Europe, South America, and Middle East, selling organization's Xplore-based products to corporations, academic institutions, and local governments.
  • Served as support liaison for client base with customer support and customer relations managers in product implementation, training, and awareness.
  • Developed new business, using web-based multimedia demonstrations that showcased products.
  • Negotiated renewal contracts and multiyear agreements, as well as developed proposals that expanded services and products.
  • Skillfully identified client-specific needs through a variety of tasks, including strategic planning, relationship management, and innovative development opportunities.
  • Achieved $1,400,000 City University of New York subscription IEL, the highest-dollar product in portfolio.
  • Acquired major accounts, including Hydro-Québec (Canada), Sabic (UAE), and LG (Korea).
  • Negotiated three-year, $360,000 renewal agreement with St.
  • Cloud State University.
  • Received recognition for securing five IEL accounts in one year.
International Sales and Marketing Manager Jan 2001 to Jan 2008
 CJ AMERICA, INC － Fort Lee, New Jersey
  • Oversaw promotion and sale of raw material and finished generic pharmaceutical products to European, Middle Eastern, and South American private and government (tender) markets.
  • Managed sales pipeline and forecasting.
  • Oversaw sales activities of major agents in South America, Europe, and Middle East.
  • Managed staff of two.
  • Increased sales 70% in four-year period, from $18,000,000 to $30,000,000.
  • Conceived and launched niche item in Mexico, 'Leuprolide Acetate,' a generic oncology product, effectively increasing net profits by 270%.
  • Exceeded sales quota by 15% annually for four consecutive years.
  • Played pivotal role in negotiating vital contracts with ten major clients accounting for 60% of sales revenue.
  • Received Sales Leadership Award from CJ headquarters in 2004.
Assistant Manager Jan 1998 to Jan 2001
 CJ America, Inc. － Fort Lee , NJ
  • Collaborated as key sales team member supporting manager with fulfillment of annual sales goals.
  • Coordinated complex registration process of pharmaceutical products with various foreign ministries of health.
  • Handled customer-related issues and claims, ensuring continued positive and constructive rapport.
  • Researched and studied market trends for various foreign government tenders and private markets.
  • Negotiated license agreements.
Sales Associate Jan 1997 to Jan 1998
 CJ America, Inc. － For Lee, NJ
  • Processed sales orders and coordinated shipments for punctual delivery.
  • Prepared commercial documentation and letter of credit negotiations.
Education
Bachelor of Commerce, International Business 1996 UNIVERSITY OF CONCORDIA － Montreal, Québec, Canada
Languages
Fluent in French, Spanish, and Korean.
Skills
Microsoft Applications, Windows XP,SAP ERP, BW, CRM, Siebel, Salesforce, WebEx, OneSource, Zoominfo, Hoovers, Data.com, eRights


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Resume Overview

Companies Worked For:

  • INSTITUTE OF ELECTRICAL AND ELECTRONICS ENGINEERS IEEE
  • CJ AMERICA, INC
  • CJ America, Inc.

School Attended

  • UNIVERSITY OF CONCORDIA

Job Titles Held:

  • Account Manager
  • International Sales and Marketing Manager
  • Assistant Manager
  • Sales Associate

Degrees

  • Bachelor of Commerce , International Business 1996

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