academic success coach resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hard working, enthusiastic, detail-oriented, excellent communication skills, strong motivation to succeed, and ability to learn concepts quickly. Helpful Academic Advisor experienced in delivering academic counseling, and planning services to diverse student population. Proficient with Microsoft Office, ImageNow, Etrive, Blackboard and Colleague. Talented at implementing scholarship workshops and assisting student and family in applying for admission and scholarships.

  • Problem-Solving
  • Attention to Detail
  • Academic Monitoring
  • Excellent Oral and Written Communication
  • Documentation and Reporting
  • Teamwork and Collaboration
  • Scheduling and Coordinating
  • Customer Relations
  • Event Coordination
  • Data Entry
  • File and Data Retrieval Systems
  • Microsoft Office
  • College Applications Assistance
  • Student Records Maintenance
Work History
03/2018 to Current Academic Success Coach State Of Colorado | Denver, CO,
  • Scheduled meetings with at-risk students to discuss methods for improving grades and bolstering learning opportunities
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites
  • Maintained student database and electronic records for each student contact
  • Educated students on course selection to align with career and educational goals
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students
  • Conducted seminars, workshops, and educational presentations for enrichment opportunities for students
  • Maintained accurate confidential participant files to meet state and federal guidelines
  • Coordinated development and implementation of students Individualized Education Plans (IEPs)
  • Served as student mentor and counselor for students when academic problems and personal adjustment issues arose.
03/2016 to 03/2018 Senior Testing Examiner Hca | Shawnee, KS,
  • Directed and supervised test security and administration of all exams offered, such as TSIA, CLEP, SST, TCFP, ACT, SAT, GED, PAN, BSCP, Kryterion, Castle Worldwide, NALA among others
  • Assisted students with test score interpretations and advised on various tutoring options and possible next steps
  • Responsible for taking payments and accountability of money drawers
  • Maintained professional certifications for proctoring according to various testing company and state regulations
  • Ensured Testing Center was operating in accordance to rules and regulations set forth by professional testing associations, testing companies, state guidelines, and governing agencies
  • Managed quality assurance program, including on-site evaluations, internal and external audits and customer surveys
  • Provided regulatory compliance training to employees
  • Produced in-depth reports outlining findings and recommendations for improvement
10/2006 to 12/2011 Director of Emergency Services Kinney County Fire Rescue | City, STATE,
  • Recorded and filed patient data and medical records
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies
  • Prepared standard operating procedures
  • Handled all incoming and outgoing correspondences
  • Organized files, developed spreadsheets, faxed reports, and scanned documents
  • Recruited, hired, and trained new employees and volunteers
  • Consistently complied with city, state, and federal policies and guidelines
  • Created employee work schedule and maintained payroll
  • Acted as liaison between Kinney County and Department of State Health Services
  • Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies
  • Maintained current understanding of local, state and federal guidelines for emergency response
Expected in 05/2022 to to Associate of Arts | Teaching - Secondary Speech Odessa College, Odessa, Texas, GPA:
Expected in 12/2016 to to Bachelors | Communication University of Texas Permian Basin, Odessa, Texas, GPA:
Expected in 12/2015 to to Associate of Arts | Mass Communication Odessa College, Odessa, Texas, GPA:
Expected in 12/2015 to to Associate of Arts | Speech And Rhetorical Studies Odessa College, Odessa, Texas, GPA:
Expected in 12/2015 to to Associate of Arts | General Studies Odessa College, Odessa, Texas, GPA:
Expected in to to BAAS | Business Leadership - Entrepreneurship Odessa College, Odessa Texas, GPA:

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Resume Overview

School Attended

  • Odessa College
  • University of Texas Permian Basin
  • Odessa College
  • Odessa College
  • Odessa College
  • Odessa College

Job Titles Held:

  • Academic Success Coach
  • Senior Testing Examiner
  • Director of Emergency Services


  • Associate of Arts
  • Bachelors
  • Associate of Arts
  • Associate of Arts
  • Associate of Arts
  • BAAS

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