340b program coordinator resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Training Coordination
  • Staff Development
  • Critical Thinking and Analysis
  • 340B Compliance
  • Reports and Documentation
  • Claims Reviewing
  • Error Reviews
  • Microsoft Office
  • EPIC
  • Excel proficient
  • Certified Lean Six Sigma Yellow Belt
Work History
340B Program Coordinator, 03/2019 to Current
KrogerCanton, GA, Fort Worth, TX
  • Audited mixed use, inpatient and 340b clean site claims
  • Monitored accumulator to verify accuracy of accruals
  • Created and delivered 340b program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Organized and managed 340b program development from conception through successful execution.
  • Kept 340b program-related data accurate, up-to-date and easily accessible for accessibility.
  • Analyzed 340b program data by tracking and reporting program outcomes to identify areas of improvement.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Worked effectively in fast-paced environments
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Demonstrated leadership skills in managing projects from concept to completion
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Paid attention to detail while completing assignments
  • Excellent communication skills, both verbal and written
  • Gained extensive knowledge in data entry, analysis and reporting
  • Proven ability to learn quickly and adapt to new situations
  • Proved successful working within tight deadlines and in fast-paced environment
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Identified issues, analyzed information and provided solutions to problems
Pharmacy Patient Assistant Specialist, 02/2011 to 07/2021
JPS Health NetworkCity, STATE, Fort Worth, TX
  • Experience working in patient facing areas in Oncology, Hep C/Gastroenterology, Cardiology departments.
  • Would apply 20+ patients daily in clinic for patient assistance for drug therapies and get them their medications at no cost to them.
  • Would call company to follow up on application statuses and then once approved would call in and keep track of their refills.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Trained and mentored new team members in policies and procedures.
  • Resolved customer issues with knowledgeable service and utmost professionalism.
  • Reviewed patient assistance applications and documents for accuracy and completeness.
  • Gained extensive knowledge in data entry, analysis and reporting
  • Other positions held at JPS: floor stock pharmacy tech, team lead of central fill location, and staff typist.
  • Paid attention to detail while completing assignments
  • Developed strong organizational and communication skills through coursework and volunteer activities
Senior Certified Pharmacy Technician, 06/2006 to 06/2011
WalgreensCity, STATE, Waxahachie, TX
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Supervised six pharmacy technicians and coordinated day-to-day assignments.
  • Set up and modified patient profiles in system to include current information such as medications and insurance details.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Answered patients' questions and troubleshot prescription issues.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Collected co-payments or full payments from customers.
  • Restocked automated medication dispensing equipment.
  • Maintained relationships with physicians.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Counted, measured and compounded medications following standard procedures.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Senior tech responsible for scheduling of other techs, chargebacks, ordering and inventory
  • Also responsible for staffing all stations: filling, drive thru, intake and registers.
BBA: Business Administration, Expected in 08/2023 to Tarleton State University - Stephenville, TX,
Associate of Applied Science: , Expected in 08/2022 to Tarrant County Community College - Fort Worth, TX,
  • CPhT - Certified Pharmacy Technician
  • PhTR Pharmacy Technician Texas Registered
  • Certified IV Pharmacy Technician
  • Certified Lean Six Sigma Yellow Belt
  • 340B Apexus Certified Expert (ACE)
Native or Bilingual

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Tarleton State University
  • Tarrant County Community College

Job Titles Held:

  • 340B Program Coordinator
  • Pharmacy Patient Assistant Specialist
  • Senior Certified Pharmacy Technician


  • BBA
  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: