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340b program coordinator resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Training Coordination
  • HIPAA
  • Staff Development
  • Critical Thinking and Analysis
  • 340B Compliance
  • Reports and Documentation
  • Claims Reviewing
  • Error Reviews
  • Microsoft Office
  • EPIC
  • Excel proficient
  • Certified Lean Six Sigma Yellow Belt
Work History
340B Program Coordinator, 03/2019 to Current
KrogerCanton, GA, Fort Worth, TX
  • Audited mixed use, inpatient and 340b clean site claims
  • Monitored accumulator to verify accuracy of accruals
  • Created and delivered 340b program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Organized and managed 340b program development from conception through successful execution.
  • Kept 340b program-related data accurate, up-to-date and easily accessible for accessibility.
  • Analyzed 340b program data by tracking and reporting program outcomes to identify areas of improvement.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Worked effectively in fast-paced environments
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Demonstrated leadership skills in managing projects from concept to completion
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Paid attention to detail while completing assignments
  • Excellent communication skills, both verbal and written
  • Gained extensive knowledge in data entry, analysis and reporting
  • Proven ability to learn quickly and adapt to new situations
  • Proved successful working within tight deadlines and in fast-paced environment
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Identified issues, analyzed information and provided solutions to problems
Pharmacy Patient Assistant Specialist, 02/2011 to 07/2021
JPS Health NetworkCity, STATE, Fort Worth, TX
  • Experience working in patient facing areas in Oncology, Hep C/Gastroenterology, Cardiology departments.
  • Would apply 20+ patients daily in clinic for patient assistance for drug therapies and get them their medications at no cost to them.
  • Would call company to follow up on application statuses and then once approved would call in and keep track of their refills.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Trained and mentored new team members in policies and procedures.
  • Resolved customer issues with knowledgeable service and utmost professionalism.
  • Reviewed patient assistance applications and documents for accuracy and completeness.
  • Gained extensive knowledge in data entry, analysis and reporting
  • Other positions held at JPS: floor stock pharmacy tech, team lead of central fill location, and staff typist.
  • Paid attention to detail while completing assignments
  • Developed strong organizational and communication skills through coursework and volunteer activities
Senior Certified Pharmacy Technician, 06/2006 to 06/2011
WalgreensCity, STATE, Waxahachie, TX
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Supervised six pharmacy technicians and coordinated day-to-day assignments.
  • Set up and modified patient profiles in system to include current information such as medications and insurance details.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Answered patients' questions and troubleshot prescription issues.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Collected co-payments or full payments from customers.
  • Restocked automated medication dispensing equipment.
  • Maintained relationships with physicians.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Counted, measured and compounded medications following standard procedures.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Senior tech responsible for scheduling of other techs, chargebacks, ordering and inventory
  • Also responsible for staffing all stations: filling, drive thru, intake and registers.
Education
BBA: Business Administration, Expected in 08/2023 to Tarleton State University - Stephenville, TX,
GPA:
Associate of Applied Science: , Expected in 08/2022 to Tarrant County Community College - Fort Worth, TX,
GPA:
Certifications
  • CPhT - Certified Pharmacy Technician
  • PhTR Pharmacy Technician Texas Registered
  • Certified IV Pharmacy Technician
  • Certified Lean Six Sigma Yellow Belt
  • 340B Apexus Certified Expert (ACE)
,
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Tarleton State University
  • Tarrant County Community College

Job Titles Held:

  • 340B Program Coordinator
  • Pharmacy Patient Assistant Specialist
  • Senior Certified Pharmacy Technician

Degrees

  • BBA
  • Associate of Applied Science

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