Assessed customer needs and responded to questions.
Cleaned and straightened work area.
Worked with customer service to resolve issues.
Worked overtime shifts during busy periods.
Office open and closing duties.
Supervisor help.
Training other service reps.
Talking with angry customers.
assessing deposits, removing them, making payment arrangements and closing my cash drawer.
Fingerprinting.
Badging.
Business Licensing.
RPS processing.
Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Cross-trained and provided back-up for other customer service representatives when needed.
