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Dedicated professional with hands-on personnel management experience and business related academic knowledge that blends seamlessly into a position such as Human Resources Manager. Adept at addressing sensitive issues and maintaining the strictest of confidentiality. Particularly organized and efficient, with a flair for prioritizing.
- Personnel Management
- Interpersonal Skills
- Organized and Efficient
- Conflict Resolution
- Business Knowledge
- 62Oversee day to day operations of the customer service office.
- Address and resolve customer issues, direct complex problems to the appropriate contact person, document incidents.
- Manage staff of five, maintain confidential files, enter information into database records, create correspondence.
- Perform other office administrative duties as required.
- Managed approximately 10 employees per shift in a fast-paced work environment.
- Addressed personnel issues, implemented policy on discipline, resolved conflicts.
- Wrote shift summaries and incident reports, communicated with store management regularly.
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