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Highly skilled Customer Service Trainer understands best customer service practices and has an excellent ability to convey information regarding how to interact with customers in a courteous and positive manner. Understands that customer service professionals can make the difference in whether a one-time customer becomes a repeat one. Has six years of experience working as a customer service trainer in retail environments and a high school diploma.
- Outgoing personality
- Strong understanding of customer service in retail environments
- Excellent verbal and social communication skills
- Excellent presentation skills and able to effectively engage employees
- Good writing skills and the ability to write easy to read training manuals
- Knows how to use presentation software such as Company Name Power Point
- Strong belief that good customer service is essential for business success
- Strong public speaking skills and ability to encourage participation
- Traveled extensively to train Walmart employees on appropriate customer service practices.
- Operated within Walmart’s service guidelines for their employees.
- Designed and implemented ongoing customer service training programs for individual stores.
- Wrote training materials including employee customer service training manuals for use by store managers.
- Conducted training for all staff on proper customer services skills.
- Focused on Company Name’s business philosophy in designing training programs.
- Traveled to various stores to conduct customer service training.
There are plenty of opportunities to land a Customer Service Trainer job position, but it won’t just be handed to you. Crafting a Customer Service Trainer resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
