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Conscientious Business Travel Sales Manager who actively offers an assortment of travel packages and specials to increase bookings. Adept at maintaining optimal customer service standards. Emphasis on clearly setting and striving to achieve travel sales objectives through able management skills.
● Significant experience establishing and maintaining productive customer relationships
● Impressive knowledge of RezView Intelligence and related travel management software
● Vast experience working within the hospitality industry
● Ability to work flexible hours including evenings night shifts and weekends
● Solid organizational and management skills
● Strong problem solving skills
● Tracked payments and deposits and prepared related monthly spreadsheets.
● Managed computerized booking and reservation systems.
● Prepared client itineraries.
● Calculated complete travel costs for clients.
● Helped clients find acceptable travel deals and discounts.
● Provided local travel accommodations for guests.
● Confirmed travel reservations.
● Reviewed and confirmed reservations.
● Ensured that all guest relations procedures were implemented.
● Developed and maintained a database of all available travel deals.
● Updated hotel’s website and social media pages.
● Provided corporate travel sales presentations.
● Prepared travel packets and provided brochures for perspective clients.
● Engaged potential customers online and responded to phone inquiries.
● Attended travel trade shows to acquire new travel products.
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