In the IT field, bilingual skills are highly valued and not always easy to find. Employers with non-English speaking customers need service agents who can speak to these individuals in technical terms, in both spoken and written formats. While some applicants have technical skills and some have language capabilities, you excel in both areas, and as you search for a new position, you’ll need to leverage your talents to your best advantage. Use this bilingual technical service agent resume example to make your case, and make sure every section highlights your unique abilities and valuable contributions.
Resume Tips for Bilingual Technical Service Agents
The Information Technology field offers a lot of opportunities for job seekers, but you’ve got to be proactive in order to stand out. Here are a few tips to consider as you’re looking for jobs as a bilingual technical service agent.
1. Network offline too. With recruiting going mobile and the world running online, it’s easy to hide behind your computer during your entire job search. However, a referral is still the most effective way to get hired, so go out and meet people in the community and in your field.
2. Get behind the company’s purpose. Do your homework first before applying to any job as a bilingual technical service agent. You might be well suited for a particular position, but your work will be unfulfilling if you don’t agree with your company’s mission.
3. Document your progress. Make it a habit to record the details of each application, including submission date and email communications. Be sure to save a copy of the job description and the exact resume you sent it.
4. Use a mobile app. Candidates can find thousands of jobs on Internet job boards, but many companies and recruiters are now going mobile. Be sure to download an app, particularly if you’re searching for tech-related or corporate roles.
5. Seek help. Unfortunately, job searching takes a considerable amount of time, but don’t be afraid to ask for help if you’re having trouble. Consider a professional resume or career service provider, or get in touch with a local staffing agency.
Bilingual Technical Service Agent Advice
Most jobs as a bilingual technical service agent will require you to submit a resume. Spend some time on this part, and consider the following tips to ensure you keep it professional and to the point.
1. Make it job-specific. You should have one general resume, but try to tailor it for each position. In other words, consider the most important criteria for each job, and then highlight or top-list your most transferrable and relevant skills.
2. Include months and years. 2011 could mean January or December. That’s a big difference. Be sure to include your exact start and end dates.
3. Be concise. Leave out fluff and words that don’t add any value. This includes personal pronouns like I and y. Steer clear of lengthy paragraphs, and try to stay at one or two pages.
4. Use bullets. Screeners like resumes that are easy to read. Bullets help to locate points quickly and are more effective than paragraphs.
5. Ask a friend to edit. Don’t assume you caught everything. Get a second pair of eyes before you apply.
Bilingual Technical Service Agent Job Seeking Tips
To succeed as a bilingual technical service agent, you’ll need a range of skills, including technical and language skills, plus experience and a strong resume. The resume examples below have been crafted to help you advance your career as a bilingual technical service agent. Choose from multiple options and use the resume examples as a starting point. Then, edit your resume to fit your needs. With the right resume, you’ll be ready to start interviewing and getting the job you want sooner!
No Experience Bilingual Technical Service Agent Resume
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City, State, Zip Code
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Professional Summary
Bilingual Technical Service Agent dedicated to answering phones, explaining company programs, and building a strong customer base for customers across different languages. Fluent in Spanish, Italian, and French, in addition to being adept at developing a strong bond with customers from a variety of backgrounds.
- Bilingual proficiency
- Technical service
- Customer base development
- Customer service
- Communications expert
- Negotiation and persuasion skills
Experience
- Communicate complex and technical information clearly while adjusting the language appropriately to meet the needs of the potential client at hand
- Demonstrate aptitude and knowledge of personal computer hardware to lead customers through the process of troubleshooting company products
- Support a growing number of customers and continuously demonstrate ability to communicate with customers across different languages
- Assisted foreign-language speaking students with instructions on how to operate lab equipment, troubleshooting, and any other concerns they may have
Bilingual Technical Service Agent No Experience Resume Tips
You might despair of ever getting a job as a Bilingual Technical Service Agent if you don’t already have any experience working as a technical service agent. However, if you can demonstrate through a resume that you have the appropriate technical skills as well as language fluency to operate as a Bilingual Technical Service Agent, then you could very well end up being the one who lands the job. The no experience Bilingual Technical Service Agent resume below can assist you with crafting your resume.
There are plenty of opportunities to land a Bilingual Technical Service Agent job position, but it won’t just be handed to you. Crafting a Bilingual Technical Service Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
