Aug 16, 2018 - 07:33 PM
You should include any soft skills you have that are relevant to the position. Soft skills are somewhat abstract abilities—such as communication and friendliness—that are difficult to teach but important to a job. There are many soft skills that employers look for, and you should consider which ones are your strongest and most relevant to the job you are applying to.
Though customer service relies heavily on soft skills, you should not neglect to mention that hard skills that you possess, too. Hard skills, by contrast, are concrete abilities that employers can teach more easily than soft skills. If you are able to operate a cash register or are familiar with a point of sale system, these are hard skills that you should include on your customer service resume.
Apr 22, 2019 - 06:00 PM
When deciding which skills are most important for a particular job, take a close look at the ad for the role. I typically recommend printing out the job description on paper then highlighting every listed skill you possess. Those are the skills you want to focus on!
When you create a resume, be sure that you check many times for spelling and grammar errors. Ask a friend or family member to review it for you, then proofread it again. A spelling mistake is a quick (and avoidable) way to lose a job opportunity.
If you ever get stuck, remember that LiveCareer is here to help you get hired. Check out the LiveCareer Resume Builder and our tips on how to write a resume.