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Home: 000-000-0000 | Cell: 000-000-0000
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Motivated professional with a 7 year background as an Assistant General Manager in retail establishments. Strong operations experience in receiving stock and inventory as well as front-end / office management with direct experience managing a P&L budget. Proven leader able to effectively select assess develop and coach employees.
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- Support Store Manager with development and execution of strategies to improve product placement and appearance
- Monitor product display accuracy and appearance to implement promotions ensuring presentation pricing and signage are properly displayed to maintain in-stock conditions
- Track analyze and take action to improve store performance by forecasting of weekly/daily goals and coaching sales team
- Recruit train and set high standards for job performance of store employees
- Evaluate employee performance and addresses conduct issues through coaching counseling and termination process
- Provided effective leadership for human and physical resources charged to the store
- Operated the store in adherence with all store policies and guidelines
- Monitored the quality of customer service throughout the store
- Supervised directed counseled and assisted all associates
- Assisted in interviewing selecting and training associates
- Maximized sales and profits while minimizing controllable expenses
- Maintained exceptional community and customer relations
Anticipated Graduation – Spring 2016
Relevant coursework:
- Operations Management
- Retail Marketing
- Employee Relations
- Consumer Behavior
- Management Accounting
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