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Highly professional and meticulous Enrollment Specialist with comprehensive background in health administration and insurance paperwork. Exceptional abilities to maintain member confidentiality and accurate bookkeeping. Able to function well independently or as a member of a professional health administrative team.
- Considerable experience in billing and accounting invoicing
- Exceptional mastery of general bookkeeping principles and techniques
- Strong knowledge of client eligibility requirements for enrollment processing
- Excellent research and evaluation skills
- Outstanding oral and written communication abilities
- Good facility with basic mathematical operations
- Assisted with reporting monitoring and general quality assurance.
- Oversaw member information reconciliation procedures and paperwork.
- Researched and resolved discrepancies in enrollment activities.
- Supervised member invoice preparation and distribution on a regular basis.
- Provided unit function backup in management report formulation.
- Ensured integrity of enrollment eligibility processes.
- Provided double-checking assistance for customer billing invoices on a regular basis.
- Handled and evaluated customer inquiries and complaints.
- Conducted outbound verification member telephone contact.
- Provided assistance to other related departments as required.
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