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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Creative Beauty Advisor with solid experience in the cosmetology industry;knowledgeable and enthusiastic about cosmetic trends. Talented skin-care specialist with knowledge in all areas of skin therapy including administering facials. Demonstrated ability to develop relationships with customers and coworkers. Possesses the competitive drive and entrepreneurial confidence to succeed in commission-based environments.
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- Set and achieve personal sales goals while supporting the goals of the team
- Greet customers in a timely professional and engaging manner
- Initiate service consultations by asking open-ended questions to learn the customer’s preferences and needs
- Provide honest and confident feedback to customers regarding products
- Build lasting relationships with customers by contacting them to follow up on purchases suggest new products and invite them to upcoming events
- Consistently seek trend and product knowledge to act as an expert for customers
- Perform daily department maintenance tasks including stock work re-merchandising display price markdowns merchandise transfers and light cleaning
- Provided professional facial cosmetic and hair removal services in accordance with state local and company health and safety regulations
- Utilized maintained and conducted inventory of supplies and products and equipment
- Responded to guest inquiries and requests and resolved service issues in a timely friendly and efficient manner
- Converted 9% of service customers into product customers
- Delivered beauty make-overs and product demonstrations
- Educated clients on skin care procedures and products
- Sold salon-exclusive skin care products and encouraged service upgrades
- Promptly answered multi-line phone returned clients calls and scheduled appointments
Beauty / Makeup Artistry – Bellus Academy – City, State
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