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Wireless Technician Resume Example

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W
WIRELESS TECHNICIAN
Summary

Knowledgeable Communications Technician with over 7 promotions in under 10 years. Hands-on experience troubleshooting and repairing identified issues with Mobile and Wireless products and ensuring products are configured and programmed to customers specifications. Collaborative and communicative with the ability to manage and coordinate work efforts by interfacing with both internal and external workgroups.

Skills
  • AutoCAD
  • Structured cabling and wiring
  • Equipment installation
  • Communication tower repair
  • [Type] Troubleshooting
  • Troubleshooting and diagnosis
  • Linux and UNIX
  • Hardware and software acquisition
  • Circuit layouts
  • High-speed internet repair
  • Microsoft SQL Server
  • Field installation
  • Equipment maintenance
  • Business operations
  • Schematics reading
  • Timely project completion
  • Supervision
  • Communications
  • Project organization
  • Organization
  • MS Office
  • Security systems
  • Administrative support
  • Problem resolution
  • Process improvement
  • Operational improvement
  • Customer service
  • Relationship development
  • Insurance billing
  • Team building
  • Inventory management
  • First Aid/CPR
  • CCTV
  • Planning and coordination
  • Invoice generation
  • Team management
Experience
Wireless Technician
Saint Louis , MO
Telamon/Feb 2013 to May 2020
  • Supported end-users with network and device troubleshooting and diagnosis.
  • Analyzed system performance, including network capacity and security, and capacity.
  • Performed regular tests on systems to ensure all components were running well.
  • Monitored and replenished telecommunications equipment inventory for facilities and networks.
  • Communicated with end-user to address device problems and implement technical or procedural solutions.
Wireless Sales Consultant
Tulsa , OK
Zacpac Enterprises/Jan 2011 to Apr 2020

As a wireless salesncpnsultant inwas reaponaible for saleing customers phones accessories and minute plans i was reaponaible for.making aure the customer got there best value

Network Technician
New Oxford , PA
Cross Keys Village/Mar 2009 to Apr 2020
  • Managed [Number] desktops in Windows domain with several servers for multiple applications and deployed firewalls to connect and protect users.
  • Oversaw network administration, system access and vulnerability assessment to protect secured data.
  • Installed and managed connected hardware and application components to assure nonstop environment operations.
  • Researched and administered system patch updates to maintain security and performance thresholds.
  • Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
  • Improved vendor network troubleshooting by coding system throughout company using different colors for each purpose.
  • Troubleshot problems related to [Type] network infrastructure and performance.
  • Collaborated with [Job title] to support and maintain network components, monitor system traffic and manage connectivity services.
  • Maintained software implementations to meet regulatory and organizational guidelines.
  • Verified proper working order of hardware and peripherals at all times.
  • Designed and updated firewalls, networks, infrastructures and network scanning.
  • Inspected temperature sensors visually to maintain health of servers and network devices.
  • Streamlined switch configuration, MS Exchange migration and fiber optic splicing and termination.
  • Established and maintained network systems using networking principles.
  • Configured and managed [Type] routers, [Type] security appliances and [Type] switches.
  • Configured [Type] series routers for [Type] networks and internet access.
  • Configured all hardware devices and software settings to optimize network performance.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Imaged OS and software deployments throughout system and addressed any implementation concerns.
  • Received and prioritized support requests to maximize resource utilization.
  • Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
  • Troubleshot and resolved issues with peripheral devices such as printers and copiers for end users.
  • Trained team members and users in newly implemented and emerging technology to enhance business productivity.
Customer Service Manager
Sausalito , CA
Westamerica Bancorporation/May 2007 to Oct 2010

As a Customer Service Manager i was in charge of up to 10 caahiera monitoring them giving them change when needed aolving customer issues and alao providing thr cashiera with therw breaks and lunches i was reaponaible for aving transaction issues when the system was down i waa also reaponsible for soing a full cpunt of the register ma ually up to 100,000 dollars

Education and Training
Associate of Applied Science: InforAmerican InterContinental UniversityCity, State
Associate of Applied Science: Information TechnologyAmerican InterContinental UniversityJul 2009City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • American InterContinental University

Job Titles Held:

  • Wireless Technician
  • Wireless Sales Consultant
  • Network Technician
  • Customer Service Manager

Degrees

  • Associate of Applied Science : Infor
    Associate of Applied Science : Information Technology

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