Wireless Technician Resume Example

As a wireless salesncpnsultant inwas reaponaible for saleing customers phones accessories and minute plans i was reaponaible for.making aure the customer got there best value

• Managed [Number] desktops in Windows domain with several servers for multiple applications and deployed firewalls to connect and protect users.
• Oversaw network administration, system access and vulnerability assessment to protect secured data.
• Installed and managed connected hardware and application components to assure nonstop environment operations.
• Researched and administered system patch updates to maintain security and performance thresholds.
• Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
• Improved vendor network troubleshooting by coding system throughout company using different colors for each purpose.
• Troubleshot problems related to [Type] network infrastructure and performance.
• Collaborated with [Job title] to support and maintain network components, monitor system traffic and manage connectivity services.
• Maintained software implementations to meet regulatory and organizational guidelines.
• Verified proper working order of hardware and peripherals at all times.
• Designed and updated firewalls, networks, infrastructures and network scanning.
• Inspected temperature sensors visually to maintain health of servers and network devices.
• Streamlined switch configuration, MS Exchange migration and fiber optic splicing and termination.
• Established and maintained network systems using networking principles.
• Configured and managed [Type] routers, [Type] security appliances and [Type] switches.
• Configured [Type] series routers for [Type] networks and internet access.
• Configured all hardware devices and software settings to optimize network performance.
• Installed wiring, cabling and devices to establish, repair and improve network operations.
• Imaged OS and software deployments throughout system and addressed any implementation concerns.
• Received and prioritized support requests to maximize resource utilization.
• Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
• Troubleshot and resolved issues with peripheral devices such as printers and copiers for end users.
• Trained team members and users in newly implemented and emerging technology to enhance business productivity.

As a Customer Service Manager i was in charge of up to 10 caahiera monitoring them giving them change when needed aolving customer issues and alao providing thr cashiera with therw breaks and lunches i was reaponaible for aving transaction issues when the system was down i waa also reaponsible for soing a full cpunt of the register ma ually up to 100,000 dollars