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Wireless Specialist Resume Example

Resume Score: 80%

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AJ
WIRELESS SPECIALIST
Professional Summary

Outgoing Wireless Sales Associate offering 5+ years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry. Versatile Wireless Specialists comfortable managing everything from modest smartphone fleet deployments to multi-site WAN installations. Incorporates deep network engineering expertise to reach desired performance thresholds within customers' unique means. Excels at designing customized, wholistic wireless network infrastructure frameworks. Accomplished Wireless Consultant with 5+ years building and maintaining invaluable network infrastructures. Versed in all emerging WAN and telecommunications technologies. Skilled at optimizing on-site and networked equipment to meet customer throughput and performance metrics without exceeding budgetary goals. Highly trained Production Line Worker versed in safe hand and power tool operation. Skilled in reading and interpreting schematics. Efficient professional known for having attention to detail and excellent record of teamwork. Dependable Production Associate Manager focused on maximum productivity and quality. Proficient at assessing parts and finished products for defects. Recognized for excellent attendance record and energetic attitude. Hardworking Production worker offering 10+ years supporting different manufacturing needs. Successful in working long hours in challenging environments, and completing tasks such as moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members, pitching in to help achieve team goals. Perceptive Manufacturing professional with over 10+ years of expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. Hardworking Associate offering [Number]+ years supportingmanufacturing needs. Successful in working long hours in challenging environments, and completing tasks such as moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members, pitching in to help achieve team goals.

Work History
Company Name - Wireless SpecialistCity, State08/2018 - Current
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Assisted 50 customers per shift in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings
  • Accepted and processed payments and purchases for new equipment using POS system.
  • Activated both contract and pre-paid wireless phones for 100 customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Performed post-installation inspections to verify hardware and software performance metrics met with customer requirements.
  • Identified opportunities to improve wireless device performance by introducing new hardware or software updates.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Kept area and wireless areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Company Name - Production AssociateCity, State10/2020 - 12/2021

Follow guidelines for proper assembly and production of food kit boxes on the assembly line. Report defective materials or questionable conditions to the Quality Assurance and/or supervisor.

  • Tracked production statuses, coordinated workflow and reported and coordinated schedules.
  • Documented production information via daily system logs and discussed non-conformance issues with management.
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Organized work to meet demanding production goals with 100% success rate.
  • Organized work to meet demanding production goals with 100% success rate.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Adhered to all quality control standards by thoroughly evaluating all printed components.
Company Name - Operations Customer Service ManagerCity, State09/2017 - 07/2018
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Limited portion sizes and used garnishes to control food costs.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
Skills
  • Customer interaction
  • Product line knowledge
  • Inventory oversight
  • WAN Management
  • Wireless Hardware Installation
  • Sales goal setting
  • Payment processing
  • Material quality inspection
  • Assembly and production
  • Equipment monitoring
  • Safety and compliance
  • Operations support
  • Inventory Control
  • Personnel training and development
  • Customer Relationship Management Software (CRM)
  • Talent Development
  • Team Leadership
  • Training and Development
  • Schedule Coordination
  • Process improvement specialist
  • Team Building
  • Administrative support
  • Exceptional telephone etiquette
  • MS Office expert
  • Schedule Management
  • Skilled trainer
  • SAP and ERP system knowledge
  • Customer-focused
  • Continuous Improvements
  • Verbal and written communication
  • Operations management
  • Machine Operation
  • Hand Tools
  • Process Optimization
  • Forklift Operation
  • Cleaning
  • Forklift Operation
  • Forklift Operation
  • Cleaning
  • Repair
  • Power Tools
Education
05/2003Troup High SchoolCityHigh School Diploma
09/2007West Ga Technical CollegeCityCERTIFICATION CNA: CNA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Troup High School
  • West Ga Technical College

Job Titles Held:

  • Wireless Specialist
  • Production Associate
  • Operations Customer Service Manager

Degrees

  • High School Diploma
    CERTIFICATION CNA : CNA

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