Wireless Sales Expert resume example with 11+ years of experience
Jessica Claire
, San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering [9 years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.
Skills
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Work History
02/2020 to Current
Wireless Sales Expert Marketsource – Menomonee Falls, WI,
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Remained up-to-date on both Apple and Android wireless devices in order to promote latest technology.
- Resolved wireless problems quickly and efficiently by serving as liaison with support team.
- Evaluated consumer wireless usage and detailed current promotions and services to fit needs.
- Participated in sales initiatives with promotions and trends to boost revenues.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
03/2019 to 02/2020
Amazon Delivery Associate Actionlink – Tuscaloosa, AL,
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery
- Completed on-time deliveries by choosing best and most efficient routes
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty
- Loaded truck and properly secured items to prevent damage for over [Number] deliveries
- Loaded and secured items in trucks to avoid damage to parcels during delivery
- Drove company truck for local and intra-state pick-ups and deliveries
- Reported any suspected mechanical issues as quickly as possible
- Performed walk around on delivery vehicle before beginning shift to ensure correct and safe operating order
- Operated vehicle safely in highly congested areas with no traffic violations
- Followed all company policies and procedures during shift
- Tracked delivery information, mileage and fuel use while on shift
03/2018 to 02/2019
Medical Scheduler / CNA Medical Staffing Network – City, STATE,
- Organized paperwork such as charts and reports for office and patient needs
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents
- Organized patient files and streamlined operations to improve efficiency
- Supported providers in outpatient medical office through coordinating all administrative operations
- Completed skilled administrative work to support all office staff and operational requirements
- Located, checked in and pulled medical records for patient appointments and incomplete charts
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Coordinated front office duties, including customer service, patient scheduling and billing
11/2007 to 08/2016
Electronics Sales Associate Target – City, STATE,
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Fielded questions and solved problems by informing customers of current promotions and store policies
- Processed credit and debit card payments to complete customer buying experience
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Checked to see if requested items were available from store's inventory
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Greeted customers, helped locate merchandise and suggested suitable options
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations
Education
Expected in 06/2006
High school diploma:
Greenfield High School - Greenfield, CA
Greenfield High School - Greenfield, CA
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Resume Overview
School Attended
- Greenfield High School
Job Titles Held:
- Wireless Sales Expert
- Amazon Delivery Associate
- Medical Scheduler / CNA
- Electronics Sales Associate
Degrees
- High school diploma
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