Wireless Sales Associate Resume Example

Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Served as liaison between customers, store personnel and various store departments.Confirmed that appropriate changes were made to resolve customers' problems.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Informed customers about sales and promotions in a friendly and engaging manner.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.