wire operations resume example with 9+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- :
Professional Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Results-driven planning and operations management professional with exceptional communication, problem solving and leadership skills.
Skills
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Work History
Wire Operations, 12/2014 to Current
Massage Envy – Diamond Bar, CA,
Massage Envy – Diamond Bar, CA,
- Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
- Formulated processes that enabled team to improve assistance to support groups, resulting in reduction of down time and financial loss.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Organized preventive maintenance to reduce downtime and line shutdown or production delays.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Supervisor, 06/2014 to 11/2014
Torrid – Fargo (Tj Maxx Plaza), ND,
Torrid – Fargo (Tj Maxx Plaza), ND,
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Interviewed, hired and trained new employees for sales associate position.
- Worked with management team to implement proper division of responsibilities.
- Achieved goal of 100% on-time shipments by empowering employees to continued success.
Sales Associate, 10/2012 to 11/2014
Torrid – Happy Valley (Clackamas Town Center), OR,
Torrid – Happy Valley (Clackamas Town Center), OR,
- Tracked stock using company inventory management software.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Supported efficient and timely replenishment of sales floor merchandise.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Generated brand awareness and positive product impressions to increase sales.
- Maintained clean sales floor and straightened and faced merchandise.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Performed stocking and informed management of low inventory quickly.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Sales Associate, 09/2011 to 08/2012
Ollie's Bargain Outlet Holdings Inc. – City, STATE,
Ollie's Bargain Outlet Holdings Inc. – City, STATE,
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Generated brand awareness and positive product impressions to increase sales.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Maintained clean sales floor and straightened and faced merchandise.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Energized and motivated in performing sales floor activities including merchandising and selling.
- Assisted customers by answering questions and fulfilling requests.
Education
Master of Science: Psychology, Expected in 08/2019 University Of Phoenix - Tempe, AZ
Bachelor of Science: Psychology, Expected in 10/2016 University Of Phoenix - Tempe, AZ
Associate of Arts: Psychology, Expected in Pellissippi State Community College - Knoxville, TN
Bachelor of Science: Psychology, Expected in East Tennessee State University - Johnson City, TN
High School Diploma: , Expected in 05/2008 Austin East High School/Magnet - Knoxville, TN
Affiliations
Knoxville Area Urban League Young Professionals
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Resume Overview
School Attended
- University Of Phoenix
- University Of Phoenix
- Pellissippi State Community College
- East Tennessee State University
- Austin East High School/Magnet
Job Titles Held:
- Wire Operations
- Supervisor
- Sales Associate
- Sales Associate
Degrees
- Master of Science
- Bachelor of Science
- Associate of Arts
- Bachelor of Science
- High School Diploma
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