wioa pace gap navigator instructor resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Executive Profile
Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration. Bringing agency to National Award status with State and Federal level recognition.
Skill Highlights
  • Project management
  • Leadership/communication skills
  • Product line expansion
  • New program implementation
  • Human resources
  • Public Relations
  • Time and Resource Optimization
  • SMART decision for program viability.
Core Accomplishments
Operations Management:
  • Managed Home Care & Public Health.
  • Achieved Federal and State Recognition.
  • Implemented measurable new standards in accordance with Federal and State requirements.
  • Implemented measurable standards and protocol of forms standard for WIOA/PACE/GAP
Professional Experience
WIOA/PACE/GAP Navigator/ Instructor, 11/2016 to Current
The Mentor NetworkBath, PA,
Customer service throughout process is key, took referrals and made contact.  Client meeting to determine appropriateness and enroll for designated program.  Set assessments for client and evaluate those for program matches and supports.  Instructor for Career Pathfinders, Work Ready, and other courses as necessary.  Support clients through their transition process, meeting with them on a regular basis to provided counseling. Worked with Director to help with program organization and accountability paperwork.
Job Developer, 11/2014 to 11/2016
North Iowa Vocational CenterCity, STATE,
Worked with businesses to educate and develop positions for clients to help secure community supported employment to those with barriers.   Analyzed situations within companies for time savings and reallocation on work load,  Spearheaded new area development, resulting in a 19% increase in placements,Generated new business through public speaking and volunteering in the community.  Managed caseload of 30 with positive outcomes. 
Administrator & County Sanitarian, 04/2007 to 04/2014
Greenbelt Home Care & Hardin Co. Public HealthCity, STATE,
Accountable for all lines of business, including overall customer satisfaction. Generated new business through development of new programs, growing from 18 to 41 with measurable results, also growing Public Health programming to a new all time high for Hardin County.  Provided community education and worked with legislators for funding.  Brought agency to top 20% in the nation of all home cares.  Provided education and motivation to a growing staff that included Medicare and Medicaid conditions of participation with a less then 2% error rate on charts.  Auditing for accuracy of care to care plan and working with clinics and hospitals to understand care that could be provided. Sanitarian role provided compliance to Septic and Well construction and closing in Iowa, as well as Pool inspections, Tattoo Parlor Inspections and Tanning facilities inspection.  Helping Greenbelt have a well rounding of services kept us from having finical short falls that are common in this line of business.
High School Diploma: General, Expected in 1980 to Mason City High School - Mason City, Iowa
Member of DECA, Concert Band, Marching Band and Jazz Band.  Achieved 1st Class Girl Scout, High School Tennis, Traveling Softball league, traveling ski team.

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Resume Overview

School Attended

  • Mason City High School

Job Titles Held:

  • WIOA/PACE/GAP Navigator/ Instructor
  • Job Developer
  • Administrator & County Sanitarian


  • High School Diploma

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