winery supervisor resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Adaptable and enterprising Supervisor with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.

  • Basis CPR & First Aid
  • Remains calm under pressure and in high stress situations
  • Able to multitask easily
  • Fast learner and able to work with a deadline
  • Priority management
  • Microsoft Office experience
  • Training and mentoring
  • Flexible and Adaptable
  • Attention to Detail
  • Customer Service
  • Energy and Physical Stamina
  • Exceeding Customer Expectations
Work History
07/2021 to Current Winery Supervisor University Of Wisconsin System | Milwaukee, WI,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Interviewed, hired and trained new employees for production positions.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Performed annual evaluations and reviews for large staff of employees.
  • Provided supportive link between external customers and internal operations.
  • Monitored workshop work flow for over 50 employees.
  • Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
05/2015 to 06/2021 Attractions Cast Member and Trainer Bj's Wholesale Club, Inc. | Kissimmee, FL,
  • Managed delicate or difficult interactions with guests and coordinated with security personnel.
  • Delivered information to guests on available services, special attractions and general facility layout and accommodations.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Delivered information and details of interest about facility to visitors.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Adhered to basic scripts while utilizing strategic improvisation during performances and while interacting with guests.
02/2017 to 06/2017 Photographer SeaWorld Parks & Resorts | City, STATE,

  • Cash handling
  • Basic POS responsibility.
  • Archived photographs on computers and servers.
  • Completed complex photo shoots at indoor and outdoor venues.
  • Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
  • Photographed high-quality images for various print and digital projects.
09/2014 to 05/2015 Box Office Cashier REGAL CINEMAS | City, STATE,
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
  • Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
Expected in to to BA | hospiltality management Bellevue University, Bellevue, NE GPA:

GPA: 3.8

  • Dean's List Summer 2020
  • Dean's List Fall 2020
Expected in to to | , , GPA:
Expected in to to | Gordon State College, Barnesville, GA GPA:
Additional Information

I work hard and learn quickly. I pay close attention to detail. I can complete any task given. Willing to learn any new task and take on new challenges.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Bellevue University
  • Gordon State College

Job Titles Held:

  • Winery Supervisor
  • Attractions Cast Member and Trainer
  • Photographer
  • Box Office Cashier


  • BA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: