Wholesaler/Parts Counterman Resume Example Larry H. Miller Boulder Toyota

WHOLESALER/PARTS COUNTERMAN

Summary

Focused and diligent parts person/auto mechanic with over 35 years maintaining seamless business operations. Train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Hardworking and reliable , with strong ability in automotive and parts. Offering knowledge, problem solving and possible diagnosis. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Business operations
Inventory management
Customer service
Invoice generation
Organization

Problem resolution
Planning and coordination
Communications
Process improvement

Experience

larry h. miller boulder toyota | Boulder, COWholesaler/Parts Counterman12/2010 - 03/2020

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Collaborated with other employees in meetings to brainstorm new ideas and discuss best ways to handle accurate parts ordering and delivery issues.
Coordinated and enhanced delivery of parts in reasonable timeframe through prioritizing.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Reviewed customer complaints to determine appropriate methods for resolution.
Managed day-to-day operations, including supervision and assignment delegation for delivery drivers-member team.
Met with each associate to establish realistic monthly sales goals.
Established, updated policies and adjusted inventory keeping business agile and responsive to changing market conditions.
Strengthened product branding initiatives and coordinated effective marketing campaigns by informing customers of sales on products they regularly purchase.
Ran reports to assess individual and team performance and note areas requiring improvement.
Collaberated with customer service team members to provide exceptional service, driving retention and satisfaction.

Stapp Interstate Toyota | Frederick, COAutomotive Technician05/2006 - 12/2010

Troubleshot faults and devised successful solutions in a self-directed manner.
Tracked mechanical and repair problems and discussed solutions with shop leadership.
Performed routine and reparative maintenance for company vehicles and trucks.
Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Conducted inspections and tests to verify safety and compliance with emissions limits.
Learned all aspects of Toyota systems to complete first-rate repairs.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Detected combustible gas and refrigerant leaks using special instruments.
Performed customer work and warranty repairs in compliance with manufacturer standards.
Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Examined and inspected damaged vehicles. Estimated costs of parts, labor and supplies.
Developed in-depth understanding of auotmotive systems and components.
Pursued frequent opportunities to further enhance maintenance and repair skills.
Attended safety meetings and maintained safe practices throughout the shop.
Answered customer questions and discussed options face-to-face, over the telephone.
Kept the garage clean, organized and efficient.
Evaluated, repaired and aligned vehicle suspensions.
Removed, replaced, balanced and rotated new or used tires.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Completed repairs on maintenance on Toyota, Used and all vehicles.
Soldered and fabricated parts to complete skilled services.
Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
Provided advice to service writers and employees and directed daily operations to grow and sustain auto repair business.

MAZDA of Longmont | Longmont, COASE Certified Master Technician/MAZDA Master Tech04/1989 - 05/2006

Maintained updated MAZDA knowledge through Schooling and Hands on training.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Collaborated with others to discuss new service opportunities.
Worked closely with team members to deliver project requirements, develop solutions and meet work deadlines
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Improved operations by working with team members and customers to find workable solutions.

Education and Training

ASEASE Master Tech1994

Studied all aspects of general automotive knowledge and certified gradually over years to obtain my ASE Master certificate and my advanced L1 certificate,at the same time i also became MAZDA master cetified. Was also TOYOTA certified technician working on my masters

Hobbies

Avid archery and waterfowl hunter.

Average golf player.

Resume Overview

Companies Worked For:

larry h. miller boulder toyota
Stapp Interstate Toyota
MAZDA of Longmont

School Attended

Job Titles Held:

Wholesaler/Parts Counterman
Automotive Technician
ASE Certified Master Technician/MAZDA Master Tech

Degrees

ASE Master Tech

Wholesaler/Parts Counterman Resume Example

Resume Score: 80%

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