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Wheelchair Assistant Resume Example

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WHEELCHAIR ASSISTANT
Professional Summary

I used to work in the fast food restaurant for 2 years and that taught me everything about working in restaurant like you have to Focus and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. After that I started to work at the airport and we have to be Friendly Wheelchair Agent possessing positive attitude and in-depth knowledge of boarding and disembarking procedures. Accommodating individual with 3 years of experience assisting elderly, sick and injured passengers to and from assigned gates. Comfortable lifting up to 40 pounds and handling personal passenger luggage and baggage. Effective at aiding injured, ill and disabled passengers. Strong documentation and reporting skills. Dependable Prospect Air Service is dedicated to supporting passengers and giving every rider safe and enjoyable trips. Proficient in safety and compliance requirements. Bringing 3 years' experience to new permanent role. Wheelchair Assistant with over 3 years of successful experience in assisting and resolving complaint . Recognized consistently for performance excellence and contributions to success in airport industry. Strengths in lifting by training in going in the gym. Professional lifter and outstanding performer in working within airport. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of wheelchair business. Recognized for inspiring management team members to excel and encouraging creative work environments. Enthusiastic wheelchair assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of making sure the passengers are safe and taking care in a right way and training in assisting and like customer service. Motivated to learn, grow and excel in every work i do even though this gonna be my first time working in this warehouse but I'll do my best to provide the customer with good service.

Skills
  • Safety Monitoring
  • Attendance recording
  • Supervision
  • Process improvement
  • Seating arrangement optimization
  • Problem resolution
  • Client Needs Assessment
  • Complaint resolution
  • Empathetic and genuine
  • Exemplary work ethic
  • Stocking and replenishing
  • Food running
  • Interactive communication skills
  • Food preparation and safety
  • Table setting knowledge
Work History
Wheelchair Assistant06/2018 to 12/2020Prospect Airport Services, Des Plaines, IL
  • Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
  • Transported over 11 passengers per day in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
  • Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
  • Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
  • Located and read airport monitors to determine arrival and departure information.
  • Responded to questions and requests for information from children and parents.
  • Kept close eye on passenger behavior and watched for problems such as injuries, illnesses and emotional concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving problem issues.
Fast Food Crew Member09/2016 to 10/2017Jollibee, Chicago, IL
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Prepped food items for later use to save staff time during busy hours.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Examined trays to check contents for required items and complete orders.
Fast Food Crew Member03/2015 to 08/2016Unimart, Niles, IL
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supported great dining and meal experiences for guests.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
Education
Niles West High School, Niles, ILHigh School Diploma, 08/2017
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Resume Overview

Companies Worked For:

  • Prospect Airport Services
  • Jollibee
  • Unimart

School Attended

  • Niles West High School

Job Titles Held:

  • Wheelchair Assistant
  • Fast Food Crew Member

Degrees

  • High School Diploma , 08/2017

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