Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Executive Summary

Big picture strategic banking and business management leader. Provide strategic and operational leadership in complex matrixed organizations to generate consistent revenue and profit growth. Adhere to customer centric vision for delivering optimal end-to-end customer experiences. Possess a track record of motivating and developing strong, high-performing teams. Focus on discovery and implementation of key strategic initiatives to meet financial goals. An accomplished and ambitious leader who meets deadlines and delivers results.

Summary of Skills
  • Strategic planning
  • Complex problem resolution
  • Excellent communication and time management skills
  • Business negotiation
  • Excels in team leadership
  • Strong interpersonal skills
  • Expert in risk management
  • Complex problem solving
  • Goal-oriented

I am a results oriented performer and have surpassed the financial objective for my line of business by over $22,000,000 since taking over my current role since Oct 2013

Professional Experience
WFCL Challenged Inventory Portfolio Manager, 09/2013 -
Verizon Communications Los Angeles, ,
  • Manage inventory in excess of $4,000,000,000.
  • Utilize QA/Risk/Benefit/Root Cause/ Pipeline/Liquidity analysis to optimize performance of the portfolio.
  • Lead the development of recommendations that drive improved financial and operational results for the portfolio.
  • Collaborate with Salability, Agency Relations, Trade Desk, IMU, Transaction Management and Finance to pool loans for sale to private investors
  • Develop working partnerships with business associates both internal and external to Capital Markets for resolution of loan level deficiencies. These opportunities reflect gaps or training opportunities in the loan construction process which isolate negative performance trends to capture cost saves for the enterprise
  • Excellent communication and presentation skills with proven ability to inspire large teams and effectively influence others.
  • Administered transparent penalty review and assessment with executive management
  • Organizational Awareness - Comprehending the up and down stream impacts of change in the organization
Risk Management Consultant, 2012 - 09/2013
Similar Web San Francisco, CA,
  • Review loans for risk alerts and warning signs that identify red flags which may indicate fraud or fraud risk.
  • Utilizes forensic accounting, auditing, and investigative skills to assist in fraud prevention.
  • Averts mortgage fraud prior to loans funding by using LoanSafe, LexisNexis, RealQuest Professional, and other specific data research tools
  • Performs comprehensive reviews (Audit) on loans requiring a deeper and higher level of review to prevent falsification of financial statements, misrepresentation, Straw Buyers, fraud, and ANML
  • Reviews Underwriters' work, Re-Underwrites when necessary, and comments in the system for accuracy, correctness, and quality assurance.
Director of Strategic Sales, 03/2006 - 2012
University Of Washington Seattle, WA,
  • Trained executive groups utilizing the core content of the compensation plan to maximize commissions
  • Created multiple start-up bonuses for beginning representatives which allowed for a 21% increase in retention on a monthly basis
  • Played a key role in implementing a successful distribution channel in multiple countries as well as other critical multi-faceted projects with direct report to the CEO
  • Performed analysis on market trends for all related products.
  • Authored the compensation plan which is used to determine qualifications for sales officers in 7 countries. Over 150 Million dollars has been paid to representatives using this document.It is also essential in promoting individuals to higher levels within the organization while contributing to revenue.
  • Demonstrated ability to effectively drive and lead organizational change.
Assistant Vice President, 04/1999 - 03/2006
TCF National Bank City, STATE,
  • Managed a team of mortgage specialists to achieve sales, profitability and day-to-day performance goals for the branch, while continually meeting and exceeding company goals over a 7 year span.
  • Ensured compliance with regulatory agencies and company guidelines (procured top audit rating).
  • Directed and contributed to customer discovery, loan development, processing, underwriting, closing, and servicing (including Default, Adverse Action Review, Loss Mitigation, Modification Programs).
  • Managed and serviced portfolio of over $120 million.
  • Managed organization's largest bank and performed full sales cycle duties, increasing annual sales by 35%.
  • Established and implemented business development dynamics to enhance employee productivity.
  • Demonstrated ability to effectively motivate, train, and develop employees, which created multiple individual promotions.

B.A: Psychology, Expected in 1999
Gustavus Adolphus College - Saint Peter, MN

Minor Sociology

accounting, Agency, auditing, business development, Capital Markets, closing, Excellent communication, content, executive management, Finance, financial, financial statements, inventory, market trends, enterprise, Organizational, presentation skills, quality assurance, QA, research, sales, underwriting

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  • Gustavus Adolphus College

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  • WFCL Challenged Inventory Portfolio Manager
  • Risk Management Consultant
  • Director of Strategic Sales
  • Assistant Vice President


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