15 years customer service background in a call center for home medical supply co.
15 Years as a volunteer firefighter in Madison County IL.
4 Years as a nanny in private home in Alton Il
4 years as a wedding officiant
Core Strengths
Seasoned in conflict resolution
Sharp problem solver
Courteous demeanor
Customer service expert
Adaptive team player
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
Weddings Your WayAugust 2012 to CurrentWedding officiant/owner Alton, ILContact coordinate and perform weddings
Apria Home MedicalJanuary 1998 to May 2008customer service rep. St. Louis, MO
Answer calls data entry request and retrieve medical documentation filing
coordinating of staff members
BJC Home MedicalJanuary 1993 to January 1998customer service rep St. Louis, MOAnswer calls data entry request and retrieve medical documentation filing coordinating of staff members
