LiveCareer-Resume

watch commander resume example with 7 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, San Francisco, CA 94105
:
Professional Summary
Currently a dedicated Corporate Security professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Was also a Correctional Officer with a history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security, and emergency management protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
  • APPLICABLE SKILLS
  • Certified - CPR, AED, and Basic First Aid
  • Contraband Searching
  • Inmate Supervision
  • Nonviolent Intervention
  • Crisis Prevention Intervention
  • Microsoft Dynamics
  • Equipment Dispatch
  • Emergency Situations
  • Information Security
  • Critical Thinking
  • Call Routing
  • Data Entry
  • Teamwork and Collaboration
  • Self-Motivated
Education
Grand Canyon University Phoenix, AZ Expected in 12/2024 Bachelor of Science : Homeland Security and Emergency Management - GPA :
Old Dominion University Norfolk, VA Expected in Bachelor of Science : Criminal Justice - GPA :
Shenandoah University, Dominion University Winchester, VA Expected in Did not graduate. : Criminal Justice - GPA :
Work History
Apple Inc. - Watch Commander
Brea, CA, 03/2019 - Current
  • Conducted and participated in collective management meetings supporting security for multiple locations
  • Oversee operations with my subordinates and how they work in tandem with over 300 officers/supervisors’ enterprise wide
  • Managed a team of 55 employees, oversaw hiring, training, and professional growth of employees
  • Create and manage Policy and Procedures (Post Orders) for safety and security purposes
  • Interview, hire and train incoming individuals utilizing iCIMS
  • Schedule individuals through the WinTeam program
  • Creating and managing documents via Microsoft Office
  • Confirm payroll with paysheets by utilizing Courier and WinTeam
  • Mentored new communication specialists and provided OJT
  • Oversaw and conduct monitoring and surveillance via NC4, WorldCue, social media and news, in support of global security awareness supporting corporate employees, customers and properties
  • Monitored multiple physical sites and alarm systems via MaxPro and Pro-Watch
  • Handled and managed all communication protocols via Everbridge per emergency mass notification management
  • Lead and participate in various meetings to include Intelligence, Training, and Supervisory
  • Developed and managed post order manuals and quality checked reports in preparation for approval
  • Handled both emergency and non-emergency communications for business clients and officers
  • Oversaw teams planning, implementing, and realigning field and base operational strategies
  • Handled administrative requirements, maintained records, and submitted operational reports.
Walworth County Judicial Center - Correctional Officer
Lake Geneva, WI, 03/2017 - 10/2018
  • Monitored and patrolled the jail to ensure a secure and stable environment was maintained
  • Conducted cell searches to prevent violence and maintain high security levels
  • Reviewed incidents and conducted investigations regarding offenders' behaviors, etc
  • Escorted inmates to and from cells, court, hospitals, and medical appointments
  • Conducted routine and emergency head counts
  • Booked new inmates into the facility and processed inmates for release
  • Completed intake paperwork, fingerprints, and searches
  • Managed over 80 inmates at any given time in each unit.
City Of Emeryville, Ca - Police Communications Dispatcher
Emeryville, CA, 08/2015 - 03/2017
  • Manage traffic control situations for Kings Mill Resort next to KMPD upon volunteering
  • Questioned callers to determine the nature of problems and locations to direct the type of response needed
  • Oversaw the two gate guards as a lead supervisor who reports to the Police Sergeant
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch, and firefighting crews
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
Work History
Allied Universal Security Services - Watch Commander
Richmond, Virginia 03/2019 - Current
  • Conducted and participated in collective management meetings supporting security for multiple locations
  • Oversee operations with my subordinates and how they work in tandem with over 300 officers/supervisors’ enterprise wide
  • Managed a team of 55 employees, oversaw hiring, training, and professional growth of employees
  • Create and manage Policy and Procedures (Post Orders) for safety and security purposes
  • Interview, hire and train incoming individuals utilizing iCIMS
  • Schedule individuals through the WinTeam program
  • Creating and managing documents via Microsoft Office
  • Confirm payroll with paysheets by utilizing Courier and WinTeam
  • Mentored new communication specialists and provided OJT
  • Oversaw and conduct monitoring and surveillance via NC4, WorldCue, social media and news, in support of global security awareness supporting corporate employees, customers and properties
  • Monitored multiple physical sites and alarm systems via MaxPro and Pro-Watch
  • Handled and managed all communication protocols via Everbridge per emergency mass notification management
  • Lead and participate in various meetings to include Intelligence, Training, and Supervisory
  • Developed and managed post order manuals and quality checked reports in preparation for approval
  • Handled both emergency and non-emergency communications for business clients and officers
  • Oversaw teams planning, implementing, and realigning field and base operational strategies
  • Handled administrative requirements, maintained records, and submitted operational reports.
Pamunkey Regional Jail - Correctional Officer
Hanover, Virginia 03/2017 - 10/2018
  • Monitored and patrolled the jail to ensure a secure and stable environment was maintained
  • Conducted cell searches to prevent violence and maintain high security levels
  • Reviewed incidents and conducted investigations regarding offenders' behaviors, etc
  • Escorted inmates to and from cells, court, hospitals, and medical appointments
  • Conducted routine and emergency head counts
  • Booked new inmates into the facility and processed inmates for release
  • Completed intake paperwork, fingerprints, and searches
  • Managed over 80 inmates at any given time in each unit.
Kingsmill Resort - Police Communications Dispatcher
Williamsburg, Virginia 08/2015 - 03/2017
  • Manage traffic control situations for Kings Mill Resort next to KMPD upon volunteering
  • Questioned callers to determine the nature of problems and locations to direct the type of response needed
  • Oversaw the two gate guards as a lead supervisor who reports to the Police Sergeant
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch, and firefighting crews
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.

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Resume Overview

School Attended

  • Grand Canyon University
  • Old Dominion University
  • Shenandoah University, Dominion University

Job Titles Held:

  • Watch Commander
  • Correctional Officer
  • Police Communications Dispatcher

Degrees

  • Bachelor of Science
  • Bachelor of Science
  • Did not graduate.

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