Efficient transportation logistics professional well-versed in materials management, logistics
coordination, production planning, and customer relations! Looking to join a company that is needing a
well experienced yet eager employee wanting to maximize his potential and become an incredible
asset! Highly organized and detail-oriented with a talent for accurate shipment tracking and problem
resolution. Many years of managing employees to create and maintain a successful team able to
achieve any goal that is presented! Experience in creating production schedules based on customer
requirements. Very knowledgeable in lead times and cycle times to assist in creating an efficient flow
of production to distribution. Highly experienced in Microsoft Word, Excel, and PowerPoint as well as
multiple other software programs. Over ten years of experience in operating a forklift and many other
types of machinery used to handle materials and finished product. Able to build strong relationships
quickly and sustain it through loyalty, reliability, and exceeding expectations of clients and co-workers
Territory Route Management
Adept at closing sales
Outstanding communication skills
Upselling and consultative selling
Skilled in MS Office
Exceptional phone etiquette
Vehicle upkeep and maintenance
Analytical decision making
Trained in pest management S.O.P
09/2014 to 03/2017
Warehouse Supervisor / Logistics CoordinatorEngineered Plastic Components － Leeds, AL
Responsible for overseeing the logistical requirements of each of our clients.
Redirected shipments en route in response to customer requests and other unforeseen obstacles.
Oversaw hiring and training of new warehouse associates.
Established long-term customer, supplier, and carrier relationships through courteous and reliable
Regularly used software such as MS Word, MS Excel, MS PowerPoint, and many other proprietary
software programs to create warehouse layouts, work instructions, and schedules for logistics and
Maintained accurate inventory levels by utilizing the FIFO (first in first out) method of stock
Conducted monthly inventories and cycle counts of materials and finished product on the work
Verified, recorded, and labeled each inbound shipment before placing it in its designated spot in
Supervised material flow, storage and global order fulfillment.
Tracked time spent on assignments each day for productivity reporting.
Trained all associates on weighing, measuring, and centering balance of items being shipped to
ensure that each outbound truck was safely loaded.
Created and sustained a safe and highly organized warehouse using the 5S safety method.
Achieved a 100% on-time shipment rate longer than any other Engineered Plastic Components
Trained well enough in other departments of manufacturing to create production schedules,
supervise the manufacturing line, and act as a material handler in the event that other
departments were missing a needed supervisor or employee.
07/2013 to 09/2014
Pest Control TechnicianCooks Pest Control － Birmingham, AL
Underwent extensive training for approximately two months in Entomology and Safe Treatment
Practices before being released into the field.
Controlled and scheduled all appointments within my own designated territory consisting of more
than 200 clients.
Called clients each evening to coordinate a date and time that best suited their schedule as well as maintain efficiency within my route.
I performed maintenance on existing accounts to maintain continued protection.
Highly trained to work safely with a plethora of liquid and powdered chemical treatments.
Had an extremely high percentage of payment collections at the time of service to prevent the
possibility of late or non payment from clients.
restocked my service vehicle every morning with any and all possible tools and
treatments needed to meet customers needs.
Detailed and performed maintenance work on my service vehicle daily as well as scheduled maintenance with auto professionals.
03/2009 to 05/2013
Sales ManagerBest Buy － Alabaster, AL
Supervised a team of five or more sales associates.
Hired, trained and evaluated personnel in sales and customer service.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges
and security practices.
Promptly resolved all customer concerns and complaints.
Built relationships with customers to establish long-term business growth.
Planned and directed staff training and performance evaluations.
Assigned employees to specific duties to best meet the needs of the store and customers.
Responsible for providing conflict resolution, both client and employee, as the need would arise.
06/2006 to Current
Shift ManagerPetco Animal Supplies － Birmingham, AL
Supervised a team of 10 to 12 sales associates each day to perform and exceed daily expectations.
Handled customer concerns in a professional manner.
Conducted interviews and hired new sales associates that best fit the needs of the company.
Trained new employees to ensure that our customers had the best possible experience when
making a decision on a new pet or buying supplies for an existing pet.
Trained "Animal Care Specialists" to care for a large variety of animals by giving them the
knowledge to understand the differences between each individual species and their specific needs
to not only live but be as healthy as possible in captivity.
Responsible for opening and closing duties.
Built lasting relationships with returning customers by providing the correct and detailed
answers to their questions and having a courteous yet professional interaction with them every
Education and Training
High School DiplomaJubilee Academy － Trussville, AL
automotive, balance, budget, Interpersonal skills, Client, clients, customer service, staff training, fashion, Forklift Operator, hiring, inspection, inventory levels, logistics, Materials, mentor, merchandising, MS Excel, MS PowerPoint, MS Windows, MS Word, Natural, negotiation, Networking, personnel, policies, Project management, receiving, reporting, safety, sales, scheduling, seminars, Shipping, Strategic, supervisor, Supply chain, weighing