LiveCareer-Resume

warehouse order picker resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Friendly and efficient custom service workers devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding quality standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Skills
  • Merchandise restock
  • RF scanning devices
  • Storage organization
  • Workload priorities
  • Trend monitoring
  • Loss prevention
  • Customer assistance
  • Payment processing
  • Exchanges and refunds
  • Typing speed 39 WPM
Experience
07/2020 to 06/2022 Warehouse Order Picker Lowes Foods | Huntersville, NC,
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Used handheld scanners to key in data for packages.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Pulled merchandise to fulfill orders to specification.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
  • Identified unsafe materials within packages and notified proper personnel.
  • Used RF scanner to pick items from bins and complete orders.
07/2019 to 06/2020 Retail Cashier Genuine Parts Company | Costa Mesa, CA,
  • Maintained clean, orderly and well-stocked register area.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Kept store presentable with regular cleaning and organization.
  • Processed customer purchases and returns via cash and credit card.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Worked closely with front-end staff to assist customers.
  • Counted cash at end of shift and prepared bank deposits.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Met physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Delivered consistent and dedicated service through front-end customer engagement.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Asked detailed questions to determine appropriate items to fill customer needs.
  • Modeled customer service best practices to team members to promote positive guest experiences.
  • Promoted specific items to drive sales and achieve add-on purchases.
  • Constructed promotional, seasonal and discounted item displays to draw customer attention.
  • Reported damaged items and incorrect pricing to supervisor.
  • Recommended companion items to increase sales and revenue.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Promoted warranty sales, loyalty initiatives and private-label credit cards, educating patrons on features and benefits.
  • Presented complementary merchandise to increase sales of promotional items.
09/2018 to 04/2019 Retail Order Picker Walmart | City, STATE,
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Limited damage to products and orders by using care when choosing items.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Accepted, processed and quickly filled orders.
  • Pulled merchandise to fulfill orders to specification.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Delivered outstanding service by interacting with customers, answering customer inquiries and handling customer complaints.
  • Assisted in training new warehouse employees.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Trained new employees regarding warehouse procedures and standards.
Education and Training
Expected in 05/2017 to to High School Diploma | Freeburg Community High School, Freeburg, IL, GPA:
Expected in to to | History And Philosophy McKendree University, Lebanon, IL GPA:
Expected in to to | Paralegal Studies Southwestern Illinois College, Belleville, IL GPA:

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Resume Overview

School Attended

  • Freeburg Community High School
  • McKendree University
  • Southwestern Illinois College

Job Titles Held:

  • Warehouse Order Picker
  • Retail Cashier
  • Retail Order Picker

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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