A performance-driven professional with excellent academic credentials who also possesses practical hands-on experience in Logistics, Transportation, and Retail Management. I'm a self starter who can easily adapt to an organization and become an immediate asset. Teamwork is the source of success for any organization and I therefore work to ensure the success of the team and the organization as a whole.
Current U.S Passport
MS Office (Word, Excel, PowerPoint, Access, Outlook)
Class A CDL w/ Passenger & Tanker Endorsements
Warehouse Manager/Operations Manager April 2013 to CurrentMercado Latino － San Antonio, Texas
Oversee operations for the San Antonio location.
Increased sales revenue by 20%.
Ensure safety procedures are followed and that all employees are aware of safety protocols.
Manage, plan, organize, and ensure prompt delivery of product to all customers.
Coordinate and communicate purchase orders between San Antonio and California.
Ensure prompt payment of invoices from customers.
Secure quotes from vendors for projects for the San Antonio location.
P/T Mini Hub Supervisor December 2011 to April 2013UPS Freight － San Antonio, Texas
Oversee dock operations, outbound, mini-hub operations, P&D, and road dispatch.
Reduced dock worker hours, increased productivity, and reduced the overall cost for my shift.
Manage, plan, organize, and mentor all employees to ensure security, and loss prevention procedures are implemented accordingly.
Ensure all procedures follow OSHA, and DOT guidelines.
Ensure productivity levels are reached for the team as well as load average, cube utilization, and service targets are met.
Schedule employees in accordance with hours planning the company's run bid process, and service requirements.
Service Technician May 2011 to December 2011TruGreen － San Antonio, Texas
Meet with customers to ensure customers are satisfied with service.
Evaluate the condition of customer's yards, and up sell any new services needed.
Deliver and perform lawn maintenance services for residential customers.
Drive to the various locations to deliver timely service.
Installer August 2010 to May 2011ACR Quality Communications － San Antonio, Texas
Install switches, transmission equipment, power equipment, wireless equipment and network equipment in central offices, customer locations, wireless remote locations and outside locations.
Mount/remove equipment, run and connect wires and perform basic tests.
Responsible for the installation, repair, configuration and preventative maintenance of personal computers, network equipment and/or telecommunications equipment.
Test and scope fiber optic cables to ensure optimal performance once installed at customers locations.
Warehouse, supply, and inventory supplies to distribute to over 70 job sites.
Bus Coordinator January 2008 to February 2010CACI International － Fort Bliss, Texas
Held supervisory responsibility for the planning, evaluating, coordination, and executing of over 12,000 bus transportation operations in support of military personnel.
Identified/implemented quality initiatives and improvements to the driving routes.
Supervised the daily scheduling and activities of 110 employees as well as conducted recruiting, screening, interviewing, and hiring of new staff.
Revamped the unit reimbursement processes for all supported customers, which reduced coordination timelines from seven days to less than 24 hours of customer wait times.
Ensured employee compliance with all policies and procedures to ensure a safe work environment with annual safety training, ethics training, and implemented new training within the reception and integration of all new hire employees.
Performed all Safety related functions including, but not limited to, accident reviews, quality control and driver safety training.
Human Resources Coordinator October 2005 to December 2007Beacon Services － El Paso, Texas
Variety of human resources management projects, in areas such as workforce and succession planning, examining and staffing, classification, recruitment, and branding.
Conducted recruiting, screening, interviewing, and hiring of new staff as well as Human resources management projects for 110 employees.
Received and reported employee injuries and administered appropriate policies, procedures, and regulations.
Served successfully as the principle advisor and administrator to the CEO on all safety incidents, workers compensation claims, and personal injury actions.
Central Supply Supervisor January 2004 to January 2005R.E. THOMASON GENERAL HOSPITAL － El Paso, Texas
Managed supply, warehouse, and mailroom operations in a busy, fast-paced general hospital environment.
Coordinated programs and operations with other departments to meet overall hospital goals and objectives, including:.
Supervised staff of 20; conducted employment interviews and made hiring recommendations.
Developed and implemented services, policies, procedures, and resource utilization plans.
Bachelor of Science : Business Management, November 2006University of Phoenix － Santa Teresa, New MexicoBusiness Management
Human Resources Certification : March 2004University of Phoenix － Santa Teresa, New Mexico
Master of Business Administration : April 2008University of Phoenix － Santa Teresa, MexicoGPA: GPA: 3.50GPA: 3.50
Bi-lingual in Spanish (Read, Write, and Speak Fluent
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