Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 10 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. Personable Warehouse Manager focused on promoting employee engagement, loyalty and morale through effective leadership and communication. Familiar with all aspects of logistics, shipping and receiving and general warehouse operations. Detail-oriented highly efficient in leading shipping and receiving operations. Flexible schedule and available for all shifts.
Inventory control procedures
Cash handling accuracy
Store planning and design
Shipping and receiving
Promoted to Lead Machinist within 6 months of employment.
Warehouse/ festivals/ delivery person September 2013 to April 2015Sleeping Tiger － Grand Rapids, MI
Trained all new CNC Operators on safe and efficient handling of machines.
Supervision Supervised team of three staff members.
Packed containers and re-pack damaged containers Supervision Trained contract workers to perform general warehouse duties to company standards.
Product Inspection Inspected products to ensure highest quality.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Processed shipments and maintained organized stock shelves.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Assisted in gathering and moving materials and equipment for the assigned displays.
Unloaded, picked, staged and loaded products for shipping.Oversaw warehousing and storage practices and housekeeping.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Transported goods from racks, shelves and vehicles.Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
Verified and recorded the count and condition of cargo received.
Removed pallets, freezer boxes and damaged products from returning trailers.
Worked at a rapid pace to meet tight deadlines.
Cleaned, wrapped, and labeled outgoing orders.
Counted and verified orders picked to ensure accuracy.
Maintained inventory for central warehouse of tools and supplies.
Managed work with little supervision.
Maintained friendly and professional customer interactions.
Sales August 2005 to August 2013Grand Rapids, MI
Managed quality communication, customer support and product representation for each client.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Accurately logged all daily shipping and receiving orders.
Took online orders printed labels packed the order and then shipped the order all over the world.
Stacked and transported all overstock to storage areas.
Clerk September 2004 to July 2005Borland Gas Station － Grand Rapids, MI
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Maintained friendly and professional customer interactions.Operated a cash register to process cash, check and credit card transactions.Replenished floor stock and processed shipments to ensure product availability for customers.
Labor February 1998 to June 2005Universal Products － Howard City, MI
Operated manufacturing equipment to maximize product throughput and minimize downtime.
Inspected plastic panels for proper part identification.
Completed housekeeping and maintenance duties in the production area.
Packaged plastic automotive parts for shipment.
Prepared slitting documents, core-tags, box labels and quality documents and training documents without immediate supervision.
Informed relief shift and superiors about machine production and status, material processes, department needs and any problems.
Met production goals through timely changeover and proper set up of injection molds and work stations.
Monitored process and work station information to guarantee accuracy and conformance to company standards.Set up work stations and changed over injection molds.
Trained new operators and implemented new division operator training program to improve retention rates and increase production.
Communicated effectively with operators and supervisors on a technical level.
Changed equipment over to new product.
Operated equipment safely and efficiently at all times.Performed and submitted first piece for inspection.Completed and entered quality records, scrap reports and machine logs in a timely manner.Maintained proper stock levels on a line.
Inspected finished products for quality and adherence to customer specifications.
High School Diploma : 1987Morley Stanwood High School － Morley, MI