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Walgreens - District Manager Resume Example

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WALGREENS - DISTRICT MANAGER
Professional Summary

Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives. Strategic thinker and tactical decision maker with a passion for serving customers.

Skills
  • Build trust, enhance team effectiveness and deliver one-box performance. Foster trust and respect among the team by listening honestly and implementing their feedback. Investing time to teach, train, and coach others through a variety of interactions (e.g., group meetings, one-on-ones, etc.) on how to drive engagement and performance. Influence store leaders in attracting, retaining and building a sustainable, diverse pipeline of future leaders capable of rising to the challenges of the business.
  • Work effectively in non-routine roles or environments, project management, self-direction, organization and planning, allocating and scheduling time.
  • Ensure that districts operate in an efficient, consistent and compliant manner, which includes interpreting and explaining goals, strategies, state/federal regulations and other risks to the business. Passionately demonstrate Purpose-Driven Leadership Behaviors by holding others accountable through coaching and training, and developing operational excellence in others.
  • Effectively drive pharmacy operations and improve business performance. Build collective understanding and knowledge of programs and services, quality metrics and issues, financial metrics, trends, strategies, and pressing challenges at both the strategic and tactical level. Knows the district capabilities of leadership and trends in the market, and share this understanding to area leaders to inform action
  • Model and build a customer focused perspective in others; while providing them with the resources needed to offer the best care and customer experience. Know the competition, observe trends, and improve service (e.g., through coaching and recognizing employees for solving customer problems, holding others accountable, and providing extraordinary care). Put customer service ahead of other priorities and show good judgment when trade-offs are needed. Seeks solutions that exceeds customer expectations and builds loyalty.
  • Understand sales and financial conditions, executes data-based business plans, and coaches others to develop this knowledge and skill. Read and interpret a variety of reports, performance measures and business computations (e.g., sales, movement, profit & loss, operating, payroll, budget, etc.). Convert this information to inform action and raises awareness to leaders about opportunities
  • Budget
  • Business plans
  • Coach
  • Coaching
  • Customer service
  • Direction
  • Financial
  • Leadership
  • Listening
  • Market
  • Meetings
  • Payroll
  • Profit
  • Project management
  • Quality
  • Read
  • Sales
  • Scheduling
  • Strategic
Work History
District Manager, 05/2020 to 05/2021
Walgreens – City , STATE
  • Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
  • Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Optimized in-store merchandising, brand presentation and inventory availability and focus.
  • Built positive and productive relationships with store and field leadership.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Walgreens - District Manager, 05/2015 to Current
Walgreens – City , STATE

Responsible for overall multi unit district results thru coaching, recruiting and accountability of both Store and Pharmacy Managers. Up to 350 total employees.

Develop and deliver district strategies to align the stores and deliver results in conjuction with Corporate goals and initiatives.

Walgreens - Community Leader, 11/2007 to 04/2015
Walgreens – City , STATE

Resonsible for total store operations of my inidvidual unit

(25 employees), including hiring and training, while maintianing corporate sales and profit goals. Simultaneously responsible for 6 additional store units (150 employees) within my community, to help store leadership ensure they are following and are adhering to company intiatives and maintaining store conditions that will result in meeting of overall sales and profit goals

Walgreens - Store Manager, 05/1998 to 11/2007
Alberstons – City , STATE

Responsible for total store operations of up to 30 employees, hiring, training, accountability, and communication to ensure team understanding of company programs and initiatives.

Alberstons - Grocery Manager, 11/1991 to 05/1998
Company Name – City, State

Responsible for total Grocery operations, including ordering, inventory, shrink control and ensuring company programs and initiatives are being followed and goals are being met.

Responsible for assisting Unit DIrector in total store operations and acting as Unit Director in his absence.

Store Manager, 06/2021 to Current
Company Name – City, State
  • Performed statistical operations to improve operations and forecast team needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Some College (No Degree): General StudiesWest Texas A&M University - City, State
Some College (No Degree): Business MgtTexas A&M University - City, State
Bachelor of Arts: General Studies, Expected in 07/2022
West Texas A&M University - City, State
High School Diploma: 05/1984
C.E.Ellison High School - City
Certifications

PTCB Certified

TSBP Registered and Certified

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
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Resume Overview

School Attended

  • West Texas A&M University
  • Texas A&M University
  • C.E.Ellison High School

Job Titles Held:

  • District Manager
  • Walgreens - District Manager
  • Walgreens - Community Leader
  • Walgreens - Store Manager
  • Alberstons - Grocery Manager
  • Store Manager

Degrees

  • Some College (No Degree) : General Studies
    Some College (No Degree) : Business Mgt
    Bachelor of Arts : General Studies , Expected in 07/2022
    High School Diploma : 05/1984

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