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Waitress Promoted to Drive Thru Operator/Trainer Resume Example

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WAITRESS PROMOTED TO DRIVE THRU OPERATOR/TRAINER
Summary
  • Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need.
  • Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. Seeking role with increasing responsibility and room for advancement.
  • Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
  • Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
  • High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.
  • Reliable and friendly employee adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.
  • Enthusiastic Sales Associate possessing expertise in the customer service/retail industry. Reliable, punctual and hard working
  • Award-winning retail sales and customer service expert. Able to consistently meet commission-based sales goals.
  • High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.
  • Retail Sales Associate versed in merchandising, display design and customer relations.
  • Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
Skills
  • Store operations leadership
  • Platoon leadership
  • Ability to lead groups
  • Crew leadership
  • Ability to schedule shifts
  • Leadership and mentoring abilities
  • Ability to lead
  • Providing customer support
  • Expert communicator
  • Ingredient restocking
  • Monitoring quality
  • Residential customer service
  • Team member motivation
  • Stocking of food cases
  • Managing inventory
  • Greeting customers
  • Proper storage understanding
  • Shift coverage
  • Training leadership
  • Customer inquiry resolution
  • Food storage safety
  • Inventory freshness monitoring
  • Customer care experience
Experience
Waitress Promoted to Drive Thru Operator/TrainerJan 2013 to Jul 2015
Steak N' Shake － Seymour,, IN
  • Kept food properly stored and limited the size of incoming orders to prevent spoilage
  • Kept food properly stored and limited the size of incoming orders to prevent spoilage.
  • Frequently taste-tested food to verify the team's skill and consistency.
  • Took advantage of periods between the restaurant's rushes to prepare ingredients and cook garnishes such as bacon.
  • Regulated the temperature of the ovens, boilers and grilled to evenly cook food and avoid waste.
  • Follow the restaurant's recipes and adequately season each dish to produce tasty, high-quality foods.
  • Controlled portioning to keep the restaurant's food costs low.
  • Trained staff in cooking techniques and performance strategies to keep the team ready for challenging daily demands.
  • Consistently cleaned and sanitized food surfaces, equipment and utensils to minimize the risk of infection.
  • Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
Clothing Associate/Key Holder/LoaderMay 2009 to Sep 2010
Rural King Supply － Martinsville,, IN
  • Monitored multiple databases to keep track of all company inventory.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review within a specified time frame.
  • Unloaded freight, checked in merchandises, priced every item, put into database and then made sure that it went to its appropriate designated places on the floor for customers to purchase.
  • Made bank deposits
  • Counted cashiers drawers and made sure that they was ready for the following shift as well.
Crew Member Promoted to Shift LeadAug 2007 to Mar 2009
Hardees' － Franklin,', IN
  • Cleaned and organized all kitchen workstations and storage areas before and after cooking
  • Established and maintained cordial and professional working relationships with other staff, supervisors, and customers.
  • Partnered with other line cooks in assisting chefs with preparing ingredients, cooking menu items, and arranging dishes based on recipes ordered.\
  • Cooked, arranged, and presented high-quality food in a timely fashion while following standardized protocols.
  • Cooked, arranged, and presented high-quality food in a timely fashion while following standardized protocols.
  • Performed a range of food preparation tasks, including marinating, cutting, slicing, and cubing, ensuring clean work stations at all times.
  • Determined special requests from guests and prepared food accordingly.
  • Cleaned and disinfected food preparation areas, workstations, and equipment.
  • Washed, cut and stored ingredients at the beginning of each shift to be ready for expected customer loads.
  • Received orders at the counter or from kiosks and conducted transactions with customers.
  • Served food and drink items to customers eating in the restaurant or collecting to-go items.
  • Took and completed fast food orders of customers in a timely manner.
  • Maintained and operated standard cooking equipment including grills and deep fryers.
  • Ordered, stocked, and utilized spices and ingredients as called for.
    Prepared single orders and batch preparations with minimal waste to maintain food cost controls.
  • Stored food properly and at correct temperatures, adhering to proper food handling and safety guidelines.
  • Entered customer orders into the system and processed payments to complete transactions.
  • Recognized for complimentary seasoning techniques, garnishing, and arranging food creatively.
  • Kept front-end staff informed of any expected delays or item shortages to help them maintain customer satisfaction.
  • Ensured that food was stored at the proper temperature as required by food safety regulations.
  • Verified that prepared food met requirements for quality and quantity.
  • Followed specifications and orders, prepared ingredients and gathered dishes for serving.
Cleaning AssociateAug 2007 to Nov 2008
Johnson Memorial Health Services － Franklin, , IN
  • Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area
  • Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
  • Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks.
  • Regularly drained, cleaned and refilled machines to keep them clean and sanitized for the next load.
  • Measured, weighed and mixed cleaning solutions to achieve the precise mixture needed.
  • Routinely examined and inspected machines to detect any malfunctions and trace the faults.
  • Added chemicals to equipment at the right times to keep solutions concentrations at the correct levels.
  • Cleaned and lubricated mechanical parts to keep the machines working properly.
  • Set and adjusted controls to keep the correct temperature, keep the correct rate and determine the length of the cycle.
  • Sampled solutions to check their conformance to the established specifications.
  • Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
Education and Training
Basic StudiesWhites' Jr./Sr. Highschool － Wabash, iN
GEDAug 2007Central Nine Career Center － Whiteland, iN
The National Child Traumatic Stress Network － Online Training

Completed coursework in the following courses:

  • Building Organizational and Individual Capacity for Youth and Alumni Leaders
  • Who are the Young children in Fostercare? What critical points must be kept in mind when Addressing their Needs?
  • The Impact of Trauma and the Experience of Young children in the Child Welfare System
  • When NO is Not Enough: Information on Teen Sexual Assault
  • Addressing Transition Issues for Young Foster Children
  • Responding to the Complex Issues of Commercial Sexual Exploitation of Children in Child Welfare(FAQS)
  • Development and Mental Issues for Young Foster Children
  • The many Faces of Community Violence
  • Addressing Perpetration of Intimate Partner Violence in Families Affected by Substance Abuse Recipient

Earned the following Awards/Certifications :

  • Responding to the Complex Issues of Commercial Sexual Exploitation of Children in Child Welfare(FAQS)
  • Addressing Transition Issues for Young Foster Children
  • When NO is Not Enough: Information on Teen Sexual Assault
  • The Impact of Trauma and the Experience of Young children in the Child Welfare System
  • Who are the Young children in Foster Care? What critical points must be kept in mind when Addressing their Needs?
  • Who are the Young children in Foster care? What critical points must be kept in mind when Addressing their Needs?
CertificationsNational Childrens' Advocacy Center － NCACVTC Virtual Training Center

Awarded Certifications:

  • January 3, 2020-
    Child Sexual Abuse 101
    Recognizing Violence as a Household Pattern
  • January 4, 2020-
    -Child Development 101
    -Child Protective Services (CPS) and Commercial Sexual Exploitation of Children (CSEC) Cases
    -Children's Advocacy Centers Safety Assessment
    -Commercial Sexual Exploitation of Children 101
    -Compliant Child Victims: Confronting an Uncomfortable Reality
    -Consensual But Unlawful
    -Creating a Trauma Informed Multidisciplinary Team

January 5, 2020-
- "I Just Knowed It": What Can We Expect From Our Youngest Witnesses? "Why Parents Don't Believe"
-50 Shades of the Impact of Pornography
-Advocating for the Advocate: The Role of the CAC Director
-Are Children in Therapy More Likely to be Poly-victims?
-Asking Children About Time and Number
-Building a Blueprint for Child Protection
-Building Strong Brains: Tennessee's ACE Initiative and The Role of Life Experiences in Shaping Brain Development
-Caught in the Crossfire - How the Abuse of Animals Co-Occurs with Family Violence
-Chaotic Families and Trauma: How to Navigate and Not Get Sucked In
-Fractures in Infants and Children: Abuse, Accident, or Brittle Bones?
-Understanding Team Effectiveness - What MDTs can Learn from Google

January 7, 2020-
-Creating a Trauma-Informed System: The Important Collaboration Between CACs and the Courts
-Creating Treatment Models for Poly-victimization
Cultural Competency: Plays Well With Others
-Declining Rates of Child Sexual Abuse and What This Really Means
-Drug Endangered Children
-Engaging Resistant Caregivers in the TF-CBT Treatment Process
-Exploring the Vulnerabilities of LGBTQQ Youth: An Open Discussion
-Finding the Evidence for Evidence-Based Practice: Using the Child Abuse Library Online (CALiO)
-Finding Their Voice: Reasons Children Delay Disclosure of Sexual Abuse and What Factors Assist Children to Report
-First Responder Contact in a Child Abuse Investigation
Forensic Interviewing of Domestic Minor Sex Trafficking Victims at Children's Advocacy Centers

Certificate Program, Human Services - Child And Family ResourcesNov 2019Purdue University - Global － Indianapolis, iN

Organizations I Participate in :

  • Human Services Club
Accomplishments
  • I wrote first book, "There is Light at the End of Every Tunnel- Crystals' Healing Journey" by myself without any contributors at all assisting me in doing so
  • I proofread and edited my own work without the help of an Editorial Professional
  • I put my own manuscript together
  • I self published my book
  • I reached out to literary agents
  • I recently just started marketing my book ion other areas both across the internet as well as physical

My book is available for purchase for $75.00 on the following websites across the World Wide Web:

  • http://www.allpoetry.com/crystals-poetry
  • http://www.amazon.com/thereislightattheendofeverytunnel
  • http://www.kindle.com/thereislightattheendofeverytunnel
  • http://www.createspace.com/crystalshealingjourney
  • http://www.facebook.com/crystalshealingjourney
  • http://www.crystalshealingjourney@wordpress.com
Websites, Portfolios, Profiles
  • www.amazon.com/thereislightattheendofeverytunnel
  • http://www.biopage.com/crystalshealingjourney
  • http://www.crystalshealingjourney@wordpress.com
Writing Publications

Crystal View
https://allpoetry.com/poem/14238723-Crystal-View--by-Crystals-Poetry
Change What Is To Come
https://allpoetry.com/poem/14820904-Change-what-is-to-Come-by-Crystals-Poetry
Mental Memories-
https://allpoetry.com/poem/14845554-Mental---Memories-by-Crystals-Poetry
Through The Eyes-
https://allpoetry.com/poem/14861076-Through-the-Eyes-by-Crystals-Poetry
Do Not Quit As Life Goes On-
https://allpoetry.com/poem/14786719-Dont-Quit-As-Life-Goes-On-by-Crystals-Poetry-adult
You Can Write For Hours-
https://allpoetry.com/poem/14650357-You-can-write-for-hours-by-Crystals-Poetry
Damaged Girl
https://allpoetry.com/poem/14200683-Damaged-Girl--by-Crystals-Poetry
My Child Did Exist-
https://allpoetry.com/poem/14450975-My-Child-Did-Exist-by-Crystals-Poetry
When-
https://allpoetry.com/poem/14258889-When---by-Crystals-Poetry
My Lost Children, My Lost Life-
https://allpoetry.com/poem/14491173--My-Lost-Children--My-Lost-Life---by-Crystals-Poetry
Emotions Within-
https://allpoetry.com/poem/14451023-Emotions-Within-by-Crystals-Poetry-adult
Depression-
https://allpoetry.com/poem/14491666-Depression--by-Crystals-Poetry
Addiction-
https://allpoetry.com/poem/14798205-Addiction-by-Crystals-PoetrySelf
Self-Esteem-
https://allpoetry.com/poem/14463541-Self---Esteem-by-Crystals-Poetry-adult
Beyond Addiction-
https://allpoetry.com/poem/14783986-Beyond-Addiction-by-Crystals-Poetry-adult
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The Biggest Bully that I have is Living Right Inside of Me-
https://www.facebook.com/crystalshealingjourney.onlinesales/posts/427876561468945?__xts__%5B0%5D=68.ARA_HRiHwOzq1Yhej-aj9d2dareQkwwvmVujr_r21LtZ3DQhHuVfx_56gsaZ_npPQ-CYqSHI33czRt91HhVrrVnMGx4bS6Em8DsaPy4urra0C4vq39vni-gzf1LWWXmxUdqJekR1Tqoq3l1x_Xd8cWRGPxOn22F5euIA5t_zOXZFKMwh3x2fEPx-wrzGDR6UTzLcZ2ajGpeihCM5cOn5-7uChCQzI-FTfLQMz4ONNCa8Q3-ZoJidKU-WVfX_39UkTG50s79TZPT-Xm-OzVVDVs-W6JrBfD1u3dWcej0342VM5yy2ZBTXOrK1-nqmgt4_eIbYg8i0ten5kEB0n64&__tn__=K-R
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Resume Overview

Companies Worked For:

  • Steak N' Shake
  • Rural King Supply
  • Hardees'
  • Johnson Memorial Health Services

School Attended

  • Whites' Jr./Sr. Highschool
  • Central Nine Career Center
  • The National Child Traumatic Stress Network
  • National Childrens' Advocacy Center
  • Purdue University - Global

Job Titles Held:

  • Waitress Promoted to Drive Thru Operator/Trainer
  • Clothing Associate/Key Holder/Loader
  • Crew Member Promoted to Shift Lead
  • Cleaning Associate

Degrees

  • Basic Studies
    GED Aug 2007
    Certifications
    Certificate Program , Human Services - Child And Family Resources Nov 2019

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