Focused waitress successful at multi-tasking and delivering prompt and friendly service to all customers. I maintain a positive attitude and a great sense of humor during work hours, no matter what the circumstance.
Clear and effective communication
Extensive food/beverage knowledge
Handling difficult customers
September 2014-March 2015waitress, hostess | Amber Bistro karaoke bar | 5916 Albemarle Rd, Charlotte, NC 28212
Consistently provided friendly guest service and heartfelt hospitality.
Answered questions about menu selections and made recommendations when requested.
Verified that guests at the bar were of legal age.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
October 2012-April 2013waitress | Krazy Fish | 2501 Central ave, Charlotte, NC 28205
Greeted guests in a timely and professional manner.
Skillfully promoted items on beverage lists and restaurant specials.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
Routinely cleaned table linens, table settings, glassware, windowsills, counters, floors, storage areas, and service refrigerators.
March 2012-September 2013cashier, food runner | Boneheads | 7926 Rea rd, Charlotte, NC 28227
Consistently provided professional, friendly and engaging service.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Trained new cashiers on procedures, customer service and sales techniques.
Maintained regular and consistent attendance and punctuality.
2013High School Diploma: Independence High School, 1967 Patriot Dr, Charlotte, NC 28227