Focused all three jobs on multi-tasking and delivering prompt and friendly service to all
customers. Maintains a positive attitude and a great sense of humor during peak hours.
Makes sure the customer is always satisfied and that work is done as efficiently as
07/2014 to Current
Waitress/ Cook/ BusserGreenwich House of Pizza - Greenwich, NY
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Promptly served all food courses and alcoholic beverages to guests.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Politely answered phones promptly and recorded and confirmed reservations.
Correctly calculated charges, issued bills and collected payments.
Completed opening and closing checklists according to set standards.
Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.
Cooked to order everything from pizza, to sandwiches, to dinners in a timely fashion.
Kept track of ovens, grill, and fryer to make sure food was cooked properly and not over done.
02/2014 to 04/2014
POSKohl's - Saratoga Springs, NY
Rung customers out with an engaging and inviting attitude.
Rectify customer issues and direct workflow to POS Associates to satisfy '2 in a line' standards.
Communicate credit standards and achieve credit goals.
Process customers' POS transactions efficiently.
Bring any and all returns or unwanted items to the customer service section.
Complete all even exchanges and bill payments quickly and accurately.
05/2013 to 09/2013
Sales/ Gate AttendantParker MX - Greenwich, NY
Sold wristbands at local dirt bike practice track, while accurately matching customers to their riding class.
Tended to the customers questions and concerns and helped find a common resolution.
Directed them to the shops website or store with any purchasing needs.
Guided track-goers to a safe and appropriate parking space.
Guarded the front gate and was in charge of the money box and key.
Made transactions and used basic math abilities to give customers the right change.
05/2013 to 08/2013
WaitressSchuylerville Pizza and Pasta - New York
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Maintained high standards of cleanliness and sanitation.
Maintained clean dining room, lobby and service areas at all times.
Routinely carried large loads of dishes to kitchen for washing.
Folded napkins throughout the day to maintain an adequate supply.
Served beverages, breads and butter and replenished items as necessary.
Emptied and maintained trashcans and outdoor dumpster area.
Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
Consistently kept kitchen areas clean and free of debris and water.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
Assisted co-workers whenever possible.
Received frequent customer compliments for going above and beyond normal duties.
Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Inventoried and restocked items throughout day.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
High School Diploma
Greenwich High School - 10 Gray Ave., Greenwich New York, 12834
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Companies Worked For:
Greenwich House of Pizza
Schuylerville Pizza and Pasta
Job Titles Held:
Waitress/ Cook/ Busser
Sales/ Gate Attendant
High School Diploma Greenwich High School - 10 Gray Ave., Greenwich New York, 12834
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