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Waitress/ Cook/ Busser Resume Example

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WAITRESS/ COOK/ BUSSER
Summary
Focused all three jobs on multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Makes sure the customer is always satisfied and that work is done as efficiently as possible.
Experience
07/2014 to Current
Waitress/ Cook/ BusserGreenwich House of Pizza - Greenwich, NY
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Promptly served all food courses and alcoholic beverages to guests.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
  • Politely answered phones promptly and recorded and confirmed reservations.
  • Correctly calculated charges, issued bills and collected payments.
  • Completed opening and closing checklists according to set standards.
  • Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.
  • Cooked to order everything from pizza, to sandwiches, to dinners in a timely fashion.
  • Kept track of ovens, grill, and fryer to make sure food was cooked properly and not over done.
02/2014 to 04/2014
POSKohl's - Saratoga Springs, NY
  • Rung customers out with an engaging and inviting attitude.
  • Rectify customer issues and direct workflow to POS Associates to satisfy '2 in a line' standards.
  • Communicate credit standards and achieve credit goals.
  • Process customers' POS transactions efficiently.
  • Bring any and all returns or unwanted items to the customer service section.
  • Complete all even exchanges and bill payments quickly and accurately.
05/2013 to 09/2013
Sales/ Gate AttendantParker MX - Greenwich, NY
  • Sold wristbands at local dirt bike practice track, while accurately matching customers to their riding class.
  • Tended to the customers questions and concerns and helped find a common resolution.
  • Directed them to the shops website or store with any purchasing needs.
  • Guided track-goers to a safe and appropriate parking space.
  • Guarded the front gate and was in charge of the money box and key.
  • Made transactions and used basic math abilities to give customers the right change.
05/2013 to 08/2013
WaitressSchuylerville Pizza and Pasta - New York
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Maintained high standards of cleanliness and sanitation.
  • Maintained clean dining room, lobby and service areas at all times.
  • Routinely carried large loads of dishes to kitchen for washing.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Served beverages, breads and butter and replenished items as necessary.
  • Emptied and maintained trashcans and outdoor dumpster area.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Consistently kept kitchen areas clean and free of debris and water.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
  • Assisted co-workers whenever possible.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Inventoried and restocked items throughout day.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Education
2013
High School Diploma
Greenwich High School - 10 Gray Ave., Greenwich New York, 12834
Skills

Cashiering, customer service, POS, cooking, waiting, delivering, cleaning. 

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Resume Overview

Companies Worked For:

  • Greenwich House of Pizza
  • Kohl's
  • Parker MX
  • Schuylerville Pizza and Pasta

Job Titles Held:

  • Waitress/ Cook/ Busser
  • POS
  • Sales/ Gate Attendant
  • Waitress

Degrees

  • High School Diploma
    Greenwich High School - 10 Gray Ave., Greenwich New York, 12834

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