Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
POS systems
Issue resolution
Customer assistance
Cash management
Merchandise restocking
Cash register operation
Credit and cash transactions
Ordering and stocking
Coin counting
Training and mentoring
Bank deposits
Parenting skills
Assessments
Role modeling
Care plan intervention
Community resources
Child development
Family case plans
Home visits
Community referrals
Evaluation and assessment
Experience
05/2008 to 07/2020
Waitress/cashier/preparation of FoodDepartment For Persons With Disabilities – Oak Ridge, NJ,
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Received payments for products and issued receipts.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
01/2008 to 05/2008
Family Support WorkerAllen County Health Department – City, STATE,
Entered client data in centralized database and maintained up-to-date case records for all clients.
Worked with community resources to engage youth in pro-social activities and help families access services.
Interviewed family members to assess situations, capabilities and problems.
Referred family members to outside support options to assist with coping during times of increased stress.
Conferred with clients to discuss options and goals for various services.
Met with clients to determine necessary services and make treatment recommendations.
Managed parent support groups addressing topics such as positive discipline and parenting styles.
Identified appropriate community resources and provided referrals for services.
05/1999 to 01/2008
Waitress/cashier/preparation of Food Smoke Shack BBQ – City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Received payments for products and issued receipts.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education and Training
Expected in 05/2005
Bachelor of Science: Social Work Western Kentucky University - Bowling Green, KY GPA:
Expected in
: Nursing Western Kentucky University - Bowling Green, KY GPA:
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