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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Customer-oriented [Job Title] with [Number] years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction [Number]% by maintaining upbeat attitude, quickly attending to guests and [Action].

Skills
  • High-volume dining
  • Point of Sale (POS) system operations
  • Menu memorization
  • Relationship management
  • Sales Techniques
  • Liquor, wine and food service
Experience
Waitress Bartender, 12/2015 - Current
City Of Louisville, Ky Louisville, KY,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Increased sales of high margin menu items through effective upselling.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Produced and balanced daily and weekly sales reports.
  • Neatly sliced and pitted fruit or garnishing drinks.
  • Monitored bar inventory and promptly restocked low items before depletion.
Bartender, 02/2019 - 07/2020
City Of Louisville, Ky Louisville, KY,
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports for management.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Collected and organized daily till totals and tips.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
  • Neatly sliced and pitted fruit or garnishing drinks.
  • Monitored bar inventory and promptly restocked low items before depletion.
Bartender, 07/2019 - 01/2020
Lime Tree Lounge City, STATE,
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports for management.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Collected and organized daily till totals and tips.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Neatly sliced and pitted fruit or garnishing drinks.
  • Monitored bar inventory and promptly restocked low items before depletion.
Coctail Server, 02/2017 - 04/2018
Mandarin Oriental City, STATE,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Processed customers' payments and provided receipts.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Education and Training
: Civil Engineering, Expected in
-
State University of Architecture And Civil Enginee - Saint Petersburg Russia,
GPA:

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Resume Overview

School Attended

  • State University of Architecture And Civil Enginee

Job Titles Held:

  • Waitress Bartender
  • Bartender
  • Bartender
  • Coctail Server

Degrees

  • Some College (No Degree)

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