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Waitress and Bartender Resume Example

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WAITRESS AND BARTENDER
Summary

Eager Biological Sciences student committed to working hard and collaborating with others. Proven time management, organizational and communication skills. Seeking a co-op position within the biological or health sciences for the summer of 2021.

Skills
  • Computer literacy
  • POS system experience
  • Enthusiastic learner
  • Attention to Detail
  • Organization and planning
  • Inventory management
  • Effective communicator
  • Conflict resolution
Experience
Waitress and Bartender - Another Broken Egg Cafe (Durham, NC)August 2019 - March 2020
  • Interacting with customers, taking their orders and delivering food and beverages.
  • Making menu recommendations, answering questions and sharing additional information with guests.
  • Delivering checks and then processing payments made by cash or credit card.
  • Responsible for managing money until cashing out at the end of the day with management.
  • My coworkers usually came to me when they needed change for larger bills, because I always came prepared with change every day.
  • Carrying dirty plates, glasses and silverware to kitchen for cleaning.
  • Assisting hosts and coworkers in bussing duties when things got busy by helping them clear their tables and wiping them down.
  • Plating dishes and adding their garnishes before they are taken out of the kitchen to be served.
  • Ocasionally assisting in kitchen prep work and stepping up as dishwasher when needed.
  • Preparing alcoholic and non-alcoholic beverages for bar and resturaunt guests and making drink reccomendations for guests.
  • Using good time management skills to manage bartender duties and waitressing duties simultaneiously.
  • Preparing bar by premixing batches, making garnishes, and ensuring it is cleaned and freshly stocked.
  • Closing duties such as cleaning and restocking front of house, rolling silverware and assisting the kitchen to prep for the following work day.
  • Checking labels on food and examining to ensure only fresh products are being served.
Hostess - Burger Bach (Durham, NC)April 2019 - July 2019
  • Managing call aheads and reservations, using the iPad to alert guests when their tables were ready and keeping the iPad updated.
  • Estimating wait times for guests and entering that information into our system.
  • Taking orders over the phone and learning the menu to be able to answer any questions guests had about the menu, allergies, dietary restrictions, etc.
  • Bussing tables in-between seating guests and taking phone calls to make sure guests can get sat as soon as possible.
  • Sweeping the floor, wiping down windows and helping maintain overall store cleanliness.
  • Bringing menus, utensils, and drinks to guests and notifying servers when their section has been seated.
Cashier and Waitress - Deeluxe Chicken (Durham, NC)January 2019 - March 2019
  • Operating Square POS register, taking customers orders and establishing a positive rapport with customers to ensure they feel welcome and will want to return again.
  • Assisting in store opening procedures by setting up tables and chairs, cleaning from the night before and preparing the sauce bar and drink stations.
  • Running food to customers, wipe down tables, sweep, and maintain the sauce and drink stations.
  • Learning the menu so I could answer any questions of customers like allergens, ingredients, portions, and its characteristics such as spiciness.
  • I also got the opportunity to learn about some beer and wine basics for our half-sized bar like dry vs sweet, red vs white, dark vs light, etc.
Retail Associate - General Nutrition Center (Durham, NC)June 2016 -July 2017
  • Operating a register, adjusting system errors manually if needed, completing returns/exchanges, reporting register imbalances, accepting checks, filling out register- related paperwork and checking bills with a counterfeit pen.
  • Versed in opening and closing procedures, including checking the cash register balance and filling out end-of-day paperwork, filling deposit slip, and transporting deposit to the bank.
  • In the mornings if there was not enough change in the cash register I would go to the bank and exchange the large bills for smaller ones.
  • Greet and interact with customers, explain promotions and sales, address complaints, placate angry/upset customers, answering questions about products and providing great customer service experience.
  • Being able to convey complex ideas simply in order to explain why a product would/would not work well for a customer, taking care to not overcomplicate the answer or take too much of their time.
  • I possessed the expertise necessary to inform our customers about all of the products in the store such as vitamins, supplements, and cosmetic-related items and to suggest remedies for health-related concerns.
  • Blocking and facing to maintain store appearance, rotating products by closest date, marking down products close to expiring and calculating their new prices, and removing expired products from the sales floor.
  • Accepting shipments, filling out the shipment-related paperwork, and replenishing stock on delivery days in between other daily tasks such as assisting customers and checking them out at the register.
  • Setting out samples for customers by dispensing the product into containers and creating a display table at the front of the store to bring in customers and tell them about the product being sampled.
  • Hanging new signs and tags during promotions and sales in the correct locations and filling out corresponding paperwork.
  • Writing notes with a summary of my shift to alert store management of important changes, what tasks had been completed, significant events that had occurred, etc.
  • Make phone calls to management for any problems that were above my pay grade, to other stores to ask if a product was in stock that a customer was looking for, and to give daily sales reports and find out store goals each day.
Education and Training
High School DiplomaJune 2016Riverside High School, , Durham, NC, United States
  • 4.34 GPA
  • National Junior Honor Society Member
  • Duke Tip Member
  • Scholarship Recipient for Duke Young Writers
  • Character Counts Award Recipient
  • Recognition of character and leadership qualities in Air Force JROTC
Bachelor of Science in Biological Sciences (Neurobiology)Expected in June 2024North Carolina State University, Raleigh, NC
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Resume Overview

Companies Worked For:

  • Another Broken Egg Cafe
  • Burger Bach
  • Deeluxe Chicken
  • General Nutrition Center

School Attended

  • Riverside High School
  • North Carolina State University

Job Titles Held:

  • Waitress and Bartender
  • Hostess
  • Cashier and Waitress
  • Retail Associate

Degrees

  • High School Diploma
    Bachelor of Science in Biological Sciences (Neurobiology)

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