I graduated in 2015 with a high school diploma. I am currently a part-time college student. I am interested in a full or part-time job. I have 3 years in the food and beverage industry, in addition to hospitality, and customer service experience. I interact efficiently and professionally with the general public. I am goal oriented, and would label myself as a leading team player. I have the ability to bring an upbeat and driven attitude to a company. I can quickly master new skills and process new information. I have the drive and energy you need with a desire to deliver exceptional service.
Highlights
Point of Sale (POS) system operation
Highly responsible and reliable
Works well under pressure
Exceptional interpersonal skills
Upbeat, outgoing and positive
Master of sales techniques
Food safety understanding
Sharp problem solver
Energetic work attitude
Accomplishments
Acted as the department's "go-to" person for challenging calls and as the primary mentor for new employees
Multiple guest compliments sent through corporate
Highest Food and Beverage sales
Recognized by peers and management for going above and beyond normal job functions.
Experience
Waitress, 10/2015 - Current Uncle Julio's – Dallas, TX,
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
Promptly and consistently reset tables with spotless service ware.
Satisfied all requirements of side work, tables, and silverware.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
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