Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
I graduated in 2015 with a high school diploma. I am currently a part-time college student. I am interested in a full or part-time job. I have 3 years in the food and beverage industry, in addition to hospitality, and customer service experience. I interact efficiently and professionally with the general public. I am goal oriented, and would label myself as a leading team player. I have the ability to bring an upbeat and driven attitude to a company. I can quickly master new skills and process new information. I have the drive and energy you need with a desire to deliver exceptional service.
Highlights
  • Point of Sale (POS) system operation
  • Highly responsible and reliable
  • Works well under pressure
  • Exceptional interpersonal skills
  • Upbeat, outgoing and positive
  • Master of sales techniques
  • Food safety understanding
  • Sharp problem solver
  • Energetic work attitude
Accomplishments
  • Acted as the department's "go-to" person for challenging calls and as the primary mentor for new employees
  • Multiple guest compliments sent through corporate
  • Highest Food and Beverage sales
  • Recognized by peers and management for going above and beyond normal job functions.
Experience
Waitress, 10/2015 - Current
Uncle Julio's Dallas, TX,
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Answered questions about menu selections and made recommendations when requested.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
  • Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
  • Promptly and consistently reset tables with spotless service ware.
  • Satisfied all requirements of side work, tables, and silverware.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
Hostess/ Food Runner, 05/2014 - 09/2015
Cinemark Columbus, OH,
  • Kept records of room and table availability, and guests requests.
  • Performed bookkeeping activities, such as reservations.
  • Recorded guest comments or complaints, referring customers to managers as necessary.
  • Assisted guests with any special requests during their visits.
  • Managed all phone calls related to "to-go" orders and assessed them. 
  • Experience through BOH food running when experiencing a high volume of guests.
  • Followed all sanitation and safety protocols. 
  • Monitored bathrooms, dining room, and outside guests.
Counter Server, 04/2013 - 05/2014
Pizza City City, STATE,
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Served fresh, hot food with a smile in a timely manner.
  • Resolved guest complaints promptly and professionally.
  • Served orders to customers at counters, and tables.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Took initiative to find extra tasks when scheduled duties were completed.
Education
High School Diploma: , Expected in 2015
-
Passaic Valley High School - Little Falls Orlando, NJ
GPA:
Skills
  • Professional and friendly
  • Careful and active listener
  • Strong public speaker
  • Ability to multi-task with no complications
  • Fast learner

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Resume Overview

School Attended

  • Passaic Valley High School

Job Titles Held:

  • Waitress
  • Hostess/ Food Runner
  • Counter Server

Degrees

  • High School Diploma

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