vp branch manager and commercial lender resume example with 9+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Accomplished Commercial banker knowledgeable in commercial lending and credit quality, current market trends, and underwriting structure who consistently exceeds sales expectations and attracts positive, long-term commercial relationships. Systematic and organized with solid attention to detail and good multitasking, prioritization, and problem-solving skills. Excellent interpersonal and communication skills with a proven passion for being heavily involved in the communities she serves. Recognized for building motivated and successful teams as a servant leader.
CORE COMPETENCIES AND ACHIEVEMENTS
Business Development and Portfolio Servicing. Successfully maintain and develop existing client relationships and create new relationships with profitable clients. Established and maintained positive working relationships with multiple clients, leading to recurrent business. As of the third quarter of 2020, became the top producer of CBTx with $30M in new loans, servicing a $33M portfolio.
Leadership and Management. Provide strategic counsel to the executive team. Continuously sought after for input by other department leaders and employees. Recognized for leaving a positive footprint in the community served and being a true representative of the organizational values. Proudly serving as a Co-Chair of the local business association board of directors, Main and Mill Business Association. Member of the Lewisville Chamber Board of Directors and a Commission Member on City of Lewisville's Old Town Design Review Committee. Awarded with the Texas Bankers Association Emerging Leaders Award in March 2020.
Communication. Cross-cultural work experience; effective communicator, able to prepare diverse, communications with cultural sensitivity and emotional intelligence.
Creativity and Innovation. Proactively produce and implement unique ideas/solutions for problem-solving and competitive edge.
Project Management. Exceptional ability to manage all aspects of projects from ideation to completion and beyond. Consistently delivered quality projects on time and ensured deadlines were met repeatedly. Professionally contributed to three Branch Acquisition projects.
Analysis and Budgeting. Accurate, reliable, and diligent, committed to fact-based claims. Grown the Lewisville branch from a negative income position in 2015 to a net income of $1.3M YTD 2020.
Skills
Customer service
Leadership
Community relations
Relationship building
Business development
Budget
Strategic thinking
Risk analysis
Clerical skills
Documentation
Facilities management
Financial Analysis
Legal skills
Quality control
Real estate
Retail
Loan process
System Administrator
Loss prevention
Hiring and recruitment
Project management
Teamwork and collaboration
Experience
08/2015 to CurrentVP Branch Manager and Commercial LenderCommercial Bank Of Texas | City, STATE,
Successfully oversee and maintain branch budget being responsible for overall branch profitability. Lead and mentor a team of four branch retail and loan employees.
Professionally underwrite structure loans, acquire and maintain profitable commercial relationships.
Educate commercial customers on a variety of loan products and available credit options to promote valuable decision-making.
Carefully develop positive relationships with existing and prospective clients to ensure acquisition, expansion, and business retention.
Maintain a $33M loan portfolio consisting of consumer, mortgage, and commercial loans. Kept a $20M deposit portfolio and in charge of overall facilities management.
Define strategies and create plans to achieve ambitious business development operational objectives by attracting profitable small business clients.
Make continuous business adjustments to improve branch operations.
Negotiate credit terms, including costs, loan repayment methods, and collateral specifications.
Adhere to bank and legal guidelines for reporting, loan approvals, and money handling.
Cultivate positive relationships with the community, key stakeholders, and decision-makers as part of successful business and social involvement best practices.
Build strong rapport with new and existing clients to better serve financial needs and promote branch loyalty. Escalate issues and provide solutions, ensuring customer satisfaction.
Mentor, coach, and develop employees, ensuring access to professional development opportunities.
Review and approve commercial overdrafts.
08/2013 to 08/2015AVP Loan Admin, Scanning Department ManagerCommercial Bank Of Texas | City, STATE,
Coached and managed a team of 12 loan administration and document scanning employees.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Analyzed applicants' financial status, credit, and property evaluation to determine the feasibility of granting a loan.
Conducted recruiting and hiring activities, bringing the best talent to the organization.
Created monthly board reports, kept physical and digital loan files.
Designed efficiencies in operations management and collaborated with CRA and Compliance Officer to develop, surveilling, and maintain policies.
Served as a system administrator for LOS software, including Decision Pro, Mortgage Builder, and Mark IV.
Key participant of 3 branch acquisition teams.
Educated customers on a variety of loan products and available credit options to promote valuable decision-making.
Resolved interpersonal conflicts by listening, finding common ground, and building relationships.
08/2010 to 08/2011Loan ClerkCommercial Bank Of Texas | City, STATE,
Assembled and compiled title abstracts, insurance forms, loan documents, and tax receipts.
Prepared and delivered loan documents to title and escrow teams.
Organized, filed, and maintained customer, department, and regulatory loan records.
Created legal documentation for internal documents.
Audited and quality controlled internal and FNMA, FHLMC programs.
Performed reconciliation of GLs, secondary market FNMA, FHLM, and SBA.
Strictly adhered to confidentiality protocol regarding client information and documents.
Examined and verified information in loan application and closing documents.
Worked successfully with a diverse group of coworkers to accomplish goals and address our products and services issues.
02/2010 to 08/2010Teller, USPS Franchise Post Office ClerkCommercial Bank Of Texas | City, STATE,
Entered member transaction data into online banking software.
Researched and resolved customer issues on personal savings, checking, and lines of credit accounts.
Opened new customer accounts, including checking, savings, and lines of credit.
Directed specific questions to appropriate branch personnel.
Conducted postal transactions and kept OFAC and CTR reports.
Assessed daily reports and generated notification letters to delinquent account holders.
Education and Training
Expected in 2015 to to MBA | Member of Beta Gamma Sigma Honor SocietyStephen F. Austin State University, Nacogdoches,TX, GPA:
Expected in 2010 to to BBA | ManagementStephen F. Austin State University, Nacogdoches, TX, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.