Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Efficient Customer Service Specialist with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Skills
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Work History
Visual Merchandising Assistant, 09/2014 - 08/2016
Hom Furniture Corporate Office – Rogers, MN,
Hom Furniture Corporate Office – Rogers, MN,
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Presented store update suggestions and layouts to management and stakeholders.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Worked with managers and advertising directors to optimize promotions.
- Arranged consistent shelves, bins and racks at Number locations by following established planograms.
- Updated pricing and signage to complete product displays and educate customers.
Box Office Cashier, 05/2010 - 07/2012
Bj's Wholesale Club, Inc. – Utica, NY,
Bj's Wholesale Club, Inc. – Utica, NY,
- Printed tickets, checClaire accuracy of date, time and seat numbers before giving to customers.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
- Created and maintained reports of sold tickets and payments received.
- Greeted over Number customers per day and determined best approach to provide optimal service.
- Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked prices for customers and processed items sold by scanning barcodes.
- Served needs of more than Number customers in busy Type environment.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Set up new sales displays each Timeframe.
- Reviewed and resolved differences between accounting information and cash drawer.
- Assisted customers by answering questions and fulfilling requests.
- Used POS system to enter orders, process payments, and issue receipts.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Verified over $Amount of cash and credit payments daily.
Restaurant Hostess, 08/2010 - 08/2011
Omni Hotels – Amelia Island, FL,
Omni Hotels – Amelia Island, FL,
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooClaire.
- Conducted Timeframe dining room and server checks to assess readiness for expected customer loads.
- Assisted managers with quickly resolving service- and food-related issues.
- Stayed in open communication with kitchen team to assess cooClaire times, avoid worker overload and minimize customer dissatisfaction.
- Used Software to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Managed in-person and telephone guest inquiries, customer service requests and reservation booClaires using Software.
Payroll Clerk, 05/2010 - 06/2010
Community Health Centers – Oceano, CA,
Community Health Centers – Oceano, CA,
- Adjusted employee tax status along with information regarding withholding.
- Updated employee files with new details such as changes in address or salary levels.
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Processed employee W-9 and I-9 forms and managed benefits and leave time.
- Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce Type and Type documents.
- Checked accrued hours against listed hours for leave time.
- Processed new hire paperwork and documents.
Education
High School Diploma: , Expected in 06/2010
Edinburg High School - Edinburg, TX
Edinburg High School - Edinburg, TX
Bachelor of Science: Healthcare Administration , Expected in 09/2021
Southern New Hampshire University - Hooksett, NH
Southern New Hampshire University - Hooksett, NH
Certifications
- Professional in Human Resources (PHR)
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Resume Overview
School Attended
- Edinburg High School
- Southern New Hampshire University
Job Titles Held:
- Visual Merchandising Assistant
- Box Office Cashier
- Restaurant Hostess
- Payroll Clerk
Degrees
- High School Diploma
- Bachelor of Science
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