Visual Merchandising Assistant Resume Example Forever 21

VISUAL MERCHANDISING ASSISTANT

Professional Summary

Efficient Customer Service Specialist with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Skills

Price tagging and shelf labeling
Stocking and replenishing
Interior and exterior displays
Product knowledge
In-store event promotion
Team management
Organization
Relationship development
Project organization
Communications
Team building
MS Office
Customer service
Problem resolution

Type equipment
Multi-Line Phone Systems
Database Entry
Sorting and Labeling
Technical Support
Mail handling
Office management
Office administration
Administrative support
Social media knowledge
OSHA compliance
Human resource laws
Customer and client relations

Work History

Visual Merchandising Assistant, 09/2014 to 08/2016
Forever 21 – Olympia, WA

Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Presented store update suggestions and layouts to management and stakeholders.
Created interior displays to promote products in alignment with corporate sales objectives.
Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
Worked with managers and advertising directors to optimize promotions.
Arranged consistent shelves, bins and racks at Number locations by following established planograms.
Updated pricing and signage to complete product displays and educate customers.

Box Office Cashier, 05/2010 to 07/2012
Carmike Cinemas Inc. – Edinburg , TX

Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
Assisted customers in choosing seats, guiding and recommending options via seating map.
Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
Created and maintained reports of sold tickets and payments received.
Greeted over Number customers per day and determined best approach to provide optimal service.
Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
Monitored self-checkout systems and provided assistance or intervention where required.
Maintained current knowledge of store promotions and highlighted sales to customers.
Counted cash in register drawer at beginning and end of shift.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Answered questions about store policies and concerns to support positive customer experiences.
Checked prices for customers and processed items sold by scanning barcodes.
Served needs of more than Number customers in busy Type environment.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Set up new sales displays each Timeframe.
Reviewed and resolved differences between accounting information and cash drawer.
Assisted customers by answering questions and fulfilling requests.
Used POS system to enter orders, process payments, and issue receipts.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Verified over $Amount of cash and credit payments daily.

Restaurant Hostess, 08/2010 to 08/2011
IHOP Restaurants LLC – Edinburg, TX

Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Conducted Timeframe dining room and server checks to assess readiness for expected customer loads.
Assisted managers with quickly resolving service- and food-related issues.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Used Software to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Software.

Payroll Clerk, 05/2010 to 06/2010
Edinburg Consolidated Integrated School Disctrict – Edinburg, TX

Adjusted employee tax status along with information regarding withholding.
Updated employee files with new details such as changes in address or salary levels.
Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Processed employee W-9 and I-9 forms and managed benefits and leave time.
Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce Type and Type documents.
Checked accrued hours against listed hours for leave time.
Processed new hire paperwork and documents.

Education

High School Diploma: 06/2010
Edinburg High School - Edinburg, TX

Bachelor of Science: Healthcare Administration , Expected in 09/2021
Southern New Hampshire University - Hooksett, NH

Certifications

Professional in Human Resources (PHR)

Resume Overview

Companies Worked For:

Forever 21
Carmike Cinemas Inc.
IHOP Restaurants LLC
Edinburg Consolidated Integrated School Disctrict

School Attended

Edinburg High School
Southern New Hampshire University

Job Titles Held:

Visual Merchandising Assistant
Box Office Cashier
Restaurant Hostess
Payroll Clerk

Degrees

High School Diploma : 06/2010
Bachelor of Science : Healthcare Administration , Expected in 09/2021

Visual Merchandising Assistant Resume Example

Resume Score: 80%

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