vision clinic manager resume example

Some of my duties included patient relations, scheduling, insurance, inventory and file maintenance. To complete these tasks organization, patience, good communication and team work were essential.

• Assisted functionally impaired adults in identifying, obtaining and utilizing necessary services which enabled them to maintain the highest level of independence in their home or other settings
• As a Case Manager (CM) I conducted comprehensive assessments using State approved computerized CARE tool to evaluate client strengths, needs and support resources
• CM also developed and/or modified individual service plans to met the identified needs of the client in a community setting, implemented service plans and made arrangements with service providers and informal supports
• Conducted reassessment of clients situations and reviewed service plans to assure that the plan continued to meet the clients needs
• Reauthorized state core services using the ProviderOne payment system and authorized other services within agency guidelines
• Provided case management supportive functions such as client advocacy, assistance, service referral, consultation, technical assistance, family support, crisis intervention and follow-up as necessary
• Explained client rights and responsibilities under State core services, developed and maintained case records and required forms and reports in agency prescribed format and maintained statistical data and monitored statistical reports.

• Pre-qualification, Staffing needs, hiring, on-boarding and scheduling of staff
• Staff files, updates and record keeping
• Ensure all certifications, licenses and other applicable documents are complete and up-to-date per local, state and federal regulations
• Evaluate job performance of staff and provide performance reviews, corrective action or other disciplinary/performance/appraisals/counseling
• Ensure home care services are in compliance with agency philosophy, policies and procedures, and in accordance with federal, state and local licensing laws & regulations
• Direct staff schedules and ensure appropriate services are provided to clients
• Conduct home visits & safety check
• Review each client's plan of care initially, and ongoing in order to adjust to any significant change
• Ensure submission of proper timekeeping and paperwork
• Management of schedule templates, processing visits and compliance checking through Point of Care and written notes
• Maintain all Data integrity in POC
• Report client condition changes, needs or concerns to the Branch Manager/Executive Director, clinical staff and family members as appropriate
• Assume on call responsibility, as well as client care as necessary
• Assume on call responsibility, as well as client care as necessary
• Other duties as assigned.

• Processed client authorizations, including computer inputting
• Answered phones
• Payroll processing and accompanying reports
• Conducted home visits and documented results
• Documented client files
• Updated Supervisory Master Client List, Home Visit Lists, and HCA evaluation list
• Verified client/worker schedule sheets for completeness and accuracy
• Distributed client/worker schedules.Called HCA's for available times and days to be assigned work
• Match clients with workers who have required level of training/experience and schedule availability
• Completed employee evaluations
• Input client authorizations into the computer and maintained written and computer based client files
• Maintained monthly client service records for billing purposes
• Maintained HCA schedule and forms in the computer
• Assigned Home Care Assistants to clients from an established pool
• Worked with colleagues to provide a safe workplace that valued and supported a culturally divers work environment
• Other duties as was reasonably assigned.

• Maintained records of client care, condition, progress, or problems to report and discussed observations with supervisor
• Provided clients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming
• Provided clients with emotional support and instruction in areas such as preparing healthy meals and living independently
• Changed bed linens, washed and ironed client's laundry, and cleaned clients quarters
• Entertained, conversed with, or read aloud to clients to keep them mentally healthy and alert
• Planned, purchased, prepared, or served meals to clients or other family members, according to prescribed diets
• Performed a variety of duties as requested by client, such as obtaining household supplies or running errands
• Provided travel to and from medical services.

• Conducted head counts to ensure that each prisoner was present
• Monitored conduct of prisoners in housing unit, or during work or recreational activities according to established policies, regulations, and procedures, to prevent escape or violence
• Inspected condition of locks, window, doors, and gates at correctional facilities to ensure security and help prevent escapes
• Recorded information, such as prisoner identification, charges, incidences of resident disturbance, and kept daily logs of prisoner activities
• Conducted searches of residents and cells for valuables and contraband, such as weapons or drugs
• Used handcuffs and physical force to maintain discipline and order among residents
• Inspected mail for contraband
• Guarded facility entrances to screen visitors.

• Supported children's emotional and social development, encouraging understanding of others and positive self-concepts
• Cared for children in institutional setting
• Sanitized toys and play equipment
• Disciplined children and recommended or initiated other measures to control behavior, such as caring for own clothing and picking up toys and books
• Identified signs of emotional or developmental problems in children and brought them to parents or guardians attention
• Observed and monitored children's play activities
• Kept records on individual children, including daily observations and information about activities, meals served, and medications administered
• Instructed children in health and personal habits, such as eating, resting and toilet habits
• Read to children and taught them simple painting, drawing, handicrafts, and songs
• Organized and participated in recreational activities, such as games and outings.

• Answered customer questions about merchandise and advised customers on merchandise selection
• Itemized and totaled customer merchandise selections at checkout counter, using cash register, and accepted cash or charge cards for purchases
• Took inventory or examined merchandise to identify items to be reordered or replenished
• Packed customer purchases in bags or cartons
• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
• Received, opened, unpacked and issued sales floor merchandise
• Cleaned display cases, shelves, and isles
• Compared merchandise invoices to items actually received to ensure that shipments were correct
• Handled customer complaints, answered phones and opened and closed store.

• Maintained records of client care, condition, progress, or problems to report and discussed observations with supervisor
• Provided clients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming
• Provided clients with emotional support and instruction in areas such as preparing healthy meals and living independently
• Changed bed linens, washed and ironed client's laundry, and cleaned clients quarters
• Entertained, conversed with, or read aloud to clients to keep them mentally healthy and alert
• Planned, purchased, prepared, or served meals to clients or other family members, according to prescribed diets
• Performed a variety of duties as requested by client, such as obtaining household supplies or running errands
• Provided travel to and from medical services.