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virtual desktop infrastructure vdi engineer resume example with 19+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
  • Systems Engineer/Administrator specializing in virtualization CAREER OBJECTIVE Accomplished IT professional with over fifteen years of experience providing technical engineering, installation, and support services for a broad range of servers, applications, and operating systems. Able to analyze, diagnose, and resolve issues with multiple systems. Adept at working alone or leading a team to deliver results. CORE COMPETENCIES / TECHNICAL EXPERTISE VMware Infrastructure Skills
  • Managing VMware infrastructure environment with 60 ESX servers, 1800 plus virtual machines.
Experience
01/2017 to 01/2018 Virtual Desktop Infrastructure (VDI) Engineer Apex Systems | Cranberry, ,
  • VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the client request through change management process.
  • Installing, configuring and managing virtual infrastructure and virtual center.
  • Creating and managing resource pools and adding the VM's into resource pools.
  • Managing VM's through web access.
  • Creating and managing VM Ware cluster.
  • Enabling HA and DRS features in a cluster.
  • P2V and V2V conversions by using VMware Converter.
  • Performing Snapshots, Cloning, cold migrations and hot migrations.
  • Root Cause & System Log Analysis and reporting.
  • Troubleshooting problems with the help of Event Logs.
  • Manage users, groups, permissions and roles.
  • Troubleshooting virtual machine issues.
  • Administration of Windows Server Skills :.
  • Installation, Configuration and administration of Windows 2008, 2012, 2012R2 and 2016 Servers.
  • Installation, configuration and administration of Windows 7, 8 and 10 Professional Client OS.
  • Configuring and managed DHCP, DNS and Active Directory.
  • Creating and Managing User accounts.
  • Troubleshooting LAN Connectivity related problems.
  • Taking Back ups and Troubleshooting Systems.
  • Maintaining Assets Inventory and documentation.
  • Over 10 years of experience in administration of VMware products and familiar with installing, configuring, troubleshooting, and managing VMware vSphereESXi ESX platforms and administrating Windows servers2003, 2008 R2, 2012 R2.
  • Administration of VMware Horizon 7: View Composer, View Connection Server, View Security Server.
  • Working in a global VMware Horizon View environment level 3 support & Implementation of a new VDI rollout of over 3,000 virtual desktops.
  • Repaired Horizon View environments, including Active Directory, DHCP, DNS, virtual networking, storage, end-user devices, thin clients, and zero clients.
  • Fast-paced and high-intensity position that required staying calm under intense scrutiny.
  • Managed virtual and physical servers.
  • virtual servers hosted on VMWare ESXi hosts.
  • Configured VMWare ESXi clusters for high availability and vMotion.
  • Work with cutting edge All Flash SAN products to provide the latest in performance and scalability for VDI installations (EMC XtremIO, Tintri).
  • Creation of Desktop Golden images for VMware Horizon View Composer and Instant Clone.
  • Tools used vCenter Operations Manager, Teradici Management Console.
  • Assisted the team in the migration and redesign of a new VMware View implementation as needed.
  • Manage Virtual environments in multiple datacenters.
02/2016 to 01/2017 Senior Systems Engineer III Adventist Healthcare | Laurel, MD,
  • Monitored, analyzed, and resolved systems and application issues.
  • Checked and validated the quality of hardware for building systems.
  • Upgraded existing systems and servers matching with current business needs.
  • Planned and prepared configuration specifications for meeting customers requirements.
  • Identified and recommended emerging technologies to meet business needs.
  • Built and implemented standard testing procedures for optimizing system performance.
  • Performs technical analysis, installation, maintenance and modification of operating system software.
11/2015 to 02/2016 Virtualization Engineer Xator | Aurora, CO,
  • Working in a large global VMware Horizon View environment level 3 support & Implementation of a new VDI rollout of over 6,000 virtual desktops.
  • Assisted the team in the migration and redesign of a new VMware View implementation as needed.
  • Help customers determine the best endpoints for their VDI deployment (PC vs Zero Client vs Tablet vs Laptop).
  • vCenter and Hosts for Production and DR environment.
  • Creation of Desktop Golden images for VMware Horizon View Composer and Instant Clone.
  • Recompose Pools or Desktops as need it through maintenance schedule.
  • Monitor multiple environments containing customer VM's and manage building, testing, deployment, and user access.
  • Troubleshoots and resolves problems and monitors system performance while simultaneously support staff engaged in similar efforts.
  • Analyze and execute Horizon View performance tuning strategies.
  • Work independently and receive minimal guidance on work assignments.
  • Horizon View - Developing Capacity Planner Service offerings scenarios, Technical Analysis, Design and Architecture, TCO analysis.
01/2015 to 11/2015 Endpoint Engineer Vanguard Contracted Through Randstad | City, STATE,
  • Managed 3500 VDI used by client users all across North America and Offshore sites in India.
  • Management integrated ESX server, create a new storage space, creation of VMFS data store, Configuration networking for the virtual machines.
  • Configure and manage User, Group, Permission, Role, Resource pool on VMware virtual center.
  • Manage Linked-Clone / Instant-Clone Pools, ThinApps, Persistent Disks.
  • VMware tools upgrading and Windows patch updates.
  • Involved in live migration of Virtual Machines and Virtual machines files using the vMotion and Storage vMotion.
  • Engineering and support for golden images, templates and custom-specs.
  • Import and Export virtual machines using vCenter Converter.
  • Build software packages with JAMF Casper Composer and deploy packages via Self Service or Casper JSS Policies.
  • Troubleshoot issues with builds, profiles, scripts, certificates and keychain access.
  • Provide JAMF Casper Suite Server Management.
  • Manage Apple Servers, Apple Software Updates, work with a Team of Mac Support Engineers on tasks, user issues, upcoming application updates, testing and Mac OS X updates.
  • Test all upgrades on a Development server and development Macs.
  • Did somework in VMware App Volumes.
  • Built the Master Image (windows 7.
  • 64) according to the needs of the organization.
10/2013 to 11/2014 Senior Systems Engineer III (Tech Lead) Stonington Board Of Education | City, STATE,
  • Architecture, design, install and configure Vmware ESX, ESXi, within vSphere 5 environments with VirtualCenter management, DRS, HA, vMotion, vCenter Operations Manager, and Vmware View desktop virtualization infrastructure (VDI).
  • Providing hardware support on different platforms.
  • coordinating with 3rd Party vendors and Service Provider.
  • backing up & restoring data from tape library and managing the backup tapes, keeping inventory, sending and receiving tapes to and from off site storage.
  • Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions.
  • Provisioning new servers, imaging.
  • handling other daily routines.
  • leading new deployments from systems perspective by coordinating internal resources.
  • performing systems backups and restore procedures.
  • Design, Install, Configure and Administration of VMware Horizon View /6.2/5.3.
  • Managed 1,500 seat VMware Horizon view VDI environment.
  • Repaired Horizon View environments, including Active Directory, DHCP, DNS, virtual networking, storage, end-user devices, thin clients, and zero clients.
  • Worked on VROPs to manage, troubleshoot and analyze VDI Infrastructure for future needs.
  • Administration of Windows Server 2012 Active Directory / DNS / DHCP servers.
03/2013 to 08/2013 Windows/Virtual Engineer Fujitsu North America Contracted Through MBTTechnology, LLC | City, STATE,
  • System management and administration for a large Regional Bank, with emphasis on VMware ESXserver administration, and Citrix XenApp and XenServer.
  • Build, configure and deploy VMs and templates.
  • Completed Physical-to- Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT, 2000, 2003, 2008, and 2012.
  • Ability to work with large, complex and business critical computing environment with over 10,000 users on the system.
  • Advise Project managers from a technical perspective on current issues and ramifications on implementing or not implementing certain solutions.
  • We analyze and determine which apps are able to become virtualized / sequenced and which cannot.
  • We also determine if legacy applications can be installed and streamed various ways to provide user with a functional legacy application- this option allows for apps that have not been updated by the vendor to support a virtual environment.
  • with engineering and understanding we are still able to provide using various unconventional techniques.
05/1998 to 03/2013 Systems Analyst Pfizer, Inc Contracted Through Man Power | City, STATE,
  • Provided support to customers on a wide range of analytical hardware used in the drug discovery/research field.
  • Responsible for the care and maintenance of all Laboratories based computers and associated hardware for Drug Discovery Group.
  • Followed departmental procedures to purchase, configure, and install new and recycled hardware systems, maintaining corporate standards for system compatibility.
  • Provided technical assistance to staff, assisting with network access, printing, and application software operation.
  • Developed a program call ProAnalysis in a joint effort with Pfizer, INC.
  • Which has been patented in both Europe and the USA, The application will run an algorithm on any image source to find Micronucleus cells.
  • At this time, we are in the adding more algorithms to ProAnalysis.
Education and Training
Expected in 1986 to to H.S | Liberty Central High, Liberty, New York GPA:
Certifications
Certified Virtualization Expert 5.5 - Global Training Solutions, Inc
VMware Certified Professional 5.5 - VMware

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Resume Overview

School Attended

  • Liberty Central High

Job Titles Held:

  • Virtual Desktop Infrastructure (VDI) Engineer
  • Senior Systems Engineer III
  • Virtualization Engineer
  • Endpoint Engineer
  • Senior Systems Engineer III (Tech Lead)
  • Windows/Virtual Engineer
  • Systems Analyst

Degrees

  • H.S

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