vip representative resume example with 17 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Expertise and knowledge in multiple areas. Motivated to learn, grow and excel. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Medical Coding
  • Medical Billing
  • ICD-10
  • Medical Records
  • CPT Coding
  • Medical Receptionist
  • ICD-9
  • EMR Systems
  • Crane
  • Medical Office Experience
  • Anatomy Knowledge
  • Physiology Knowledge
  • QuickBooks
  • Transcription
  • Medical Scheduling
  • Insurance Verification
  • Medical Terminology
  • Patient Care
  • Data Entry
  • ICD Coding
  • Quality Assurance
  • Phone Etiquette
  • Microsoft Powerpoint
  • Certifications and Licenses
  • Medical Billing and Coding
  • January 2011 to Present
  • Medical assistant with billing and coding
  • Courteous with Strong Service Mindset
  • Customer Data Confidentiality
  • Building Customer Trust and Loyalty
  • Problem Anticipation and Resolution
  • Quality Control Standards
  • Customer Service Standards
  • Efficient and Detail-Oriented
  • Effective Customer Service
  • Data Entry and Maintenance
  • Computer Proficiency
  • Cultural Awareness
  • Client Development and Retention
  • Hotel Reservations
  • Active Listening Skills
Work History
11/2021 to Current
VIP Representative Atlantis Casino Resort Spa Reno, NV,
  • Account development
  • Developing relationships with each customer through a combination of in-person and on the phone sales.
  • Generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing databases.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
  • Scheduled deliveries of flowers, gifts, and other products and made reservations for spa services and dining.
  • Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked closely with guests, VIP with high degree of respect for privacy.
  • Developed and maintained courteous and effective working relationships.
10/2007 to 11/2021
Machine Operator Technician Easton Technical Products Dike, IA,
  • Set-up, operate, and maintain machinery, ensuring the machine produces high quality aluminum, runs smoothly and at capacity
  • Control lifting, moving and positioning loads on the crane.
  • Observe and make sure that the load is safely attached and within the lifting limits
  • Shop floor and loto experience.
  • Operated machining equipment safely with team of operators.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Complied with company and OSHA safety rules and regulations.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Selected gauges and types of sheet metal to meet product specifications.
  • Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
  • Measured parts using calipers, gauges and micrometers to confirm adherence to quality standards on final inspections.
  • Operated flatbed and forklift equipment trucks to maneuver completed units into position for installation.
  • Ordered new materials and equipment and recorded progress of deliveries using Oracle.
  • Operated hand and power tools and heavy machinery safely.
  • Drilled and punched holes in metal for screws, bolts, and rivets quickly and efficiently.
  • Planned and coordinated tasks and determined correct amount of material required to complete assignments.
11/2005 to 10/2007
Assembler Black Box Network Services Fort Worth, TX,
  • Conducted quality assurance inspections on finished components and identified issues.
  • Followed outlined specifications to implement assembly plans.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Disassembled, reassembled and corrected changeover.
  • Put hazardous materials in properly marked containers to avoid injuries or contamination.
  • Identified machinery malfunctions by performing troubleshooting tasks.
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
Expected in 07/2009 to to
Certified Medical Specialist With Medical Billing : Medical code/ administrative, Basic
Eastern Iowa Community College District - Davenport, IA
  • Completed professional development in medical administration with medical billing and coding and medical terminology.
Expected in 06/2005 to to
High School Diploma : Basic
West High School - Davenport, IA
  • CCS - Certified Coding Specialist

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Resume Overview

School Attended

  • Eastern Iowa Community College District
  • West High School

Job Titles Held:

  • VIP Representative
  • Machine Operator Technician
  • Assembler


  • Certified Medical Specialist With Medical Billing
  • High School Diploma

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