LiveCareer-Resume

vip bottle service waitress resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 10 years experience serving in high volume atmospheres, while maintaining a positive attitude and great sense of enthusiasm during peak hours.
Skills
  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • CPR certification
  • Courteous, professional demeanor
  • High energy
  • Cash handling expert
  • Bar terminology
  • Liquor and smoking laws familiarity
  • Up-selling capability
  • 7+yrs cocktailing experience
  • Outgoing personality
  • Flexible schedule capability
Work History
VIP Bottle Service Waitress, 10/2014 to Current
Sugarbush ResortPortland, ME,
  • Ensured that my tables were fully stocked with glasses, drink mixes, and garnishments before my shift.
  • Greeted guests upon arrival to their sections and collected payment for the table minimum. Checked to ensure payment info was correct and pre-authorized payment.
  • Efficiently and accurately took and delivered orders for bottles. Whilst also preparing cocktails at the table, including chilled and mixed shots as.
  • Consistently provided professional, friendly and engaging service while constantly checking on guests satisfaction.
  • Skillfully promoted items on bottle list, while assertively up selling menu items
  • Followed all safety and sanitation policies when handling beverages to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the establishment and menu products.
  • Quickly recorded transactions in Micros system to deliver prompt service
  • Developed and maintained positive working relationships with others to reach business goals.
  • Provided friendly, attentive, genuine service while establishing a rapport with guests.
  • Assisted co-workers whenever possible. 

Bartender, 07/2012 to 09/2014
Cache Creek Casino ResortBrooks, CA,
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Maintained full knowledge of beverage lists and promotions.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Poured drinks using standard pour according to specifications.
  • Managed strict beverage control to minimize waste.
  • Ensured liquor was secured at the end of shifts.
  • Processed orders on a computerized Point of Sale system.
  • Upheld strict cash handling procedures.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.

Waitress, 04/2009 to 09/2012
StatsCity, STATE,
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Served beverages, breads and butter and replenished items as necessary.
  • Provided friendly and attentive service.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Assertively upsold alcoholic beverages, appetizers and desserts.

Education
Associate of Science: Medical Assisting/Billing and Coding, Expected in 2010
MedTech College - 4501 Circle 75 Pkwy SE, Atlanta, GA. 30339
GPA:

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Resume Overview

School Attended

  • MedTech College

Job Titles Held:

  • VIP Bottle Service Waitress
  • Bartender
  • Waitress

Degrees

  • Associate of Science

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